Travel Insurance Reviews International Medical Group iTravelInsured SE
iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance SE product page.
International Medical Group
iTravelInsured SE
Do NOT use IMG! When filing a claim, all you get are nondescript formula emails. The claims department is hidden away. Their customer service representatives only forward your concerns to claims. We will never buy their insurance again. There is no way to refute decisions made about their "verdicts". Read their reviews on other websites. You will read that they are terrible! Be careful.
HELENE S. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Easy to purchase
Karen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
So important to have this coverage when leaving the country.
Michael B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
I did not have to use it, but I'm pretty sure if I did I would been taking care of
Kimberly H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Hard to review since we, fortunately, did not have to use the insurance! Can’t tell if it provided the coverage that we needed or if we were satisfied, since we didn’t need to file any claims.
Bernard P. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
I felt the plan offered the pertinent coverage I needed while being reasonably affordable.
Richard C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
We fortunately he did not need to file any claims but we felt that the coverage was extensive and reasonably priced
Randall G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
This was one of the worst customer service experiences ever. I had to call multiple times via phone to find out the status of my claim for a simple travel delay because the website claim tracking was not working. This was several months after submitting the claim. Each time, after a long wait on hold, I spoke with someone who was unable to tell me anything. I finally received an email explaining that they were unable to find my claim information. I emailed a copy of the USPS receipt showing all of the delivery information and resubmitted all of my paperwork. Weeks went by again. An email to customer service threatening to report them to the CA Insurance Commission produced an apologetic email that also said that they process claims within 10 business days! Approximately 5 months after submitting the claim, I finally received a payment. Do not use this company.
Nuala C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
My flight was cancelled, I had to book at another airline at a premium price. Insurance is denying claim and does not want to recognize terms of the insurance, tries to juggle with wording only not to pay the warrantied reimbursement.
No live person is available to discuss a claims. Paperwork processing takes too long and no resolution offered. Paperwork and responses via email are too convoluted and no direct answers can be received.
DO NOT BUY FROM THEM!!!!
No live person is available to discuss a claims. Paperwork processing takes too long and no resolution offered. Paperwork and responses via email are too convoluted and no direct answers can be received.
DO NOT BUY FROM THEM!!!!
Mark B. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured SE
I did not file a claim with this plan and so cannot provide an accurate rating. I can say this - For what it covered, it seemed about 20% more expensive than it should have been.
David K. would
recommend this plan to a friend or relative.