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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.60 out of 5
886
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
Fortunately, we didn’t need to actually use our coverage, but the peace of mind engendered by knowing we had coverage was very important. Sadly, we experienced incredible rudeness and ineptitude from portions of our travel (airlines) which, of course, weren’t covered. Travel is a wonderful thing to be able to do, but sometimes the spiritual price of getting somewhere can be daunting.
Carol B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Web site was easy to use and very useful. Price comparisons were invaluable. Phone support before purchase very helpful - and made me feel comfortable that they could/would help if I needed to make a claim. Thankfully no claim made - but honestly, though I feel having support/leverage of using InsureMyTrip to purchase the insurance made me feel comfortable, unless you actually have a claim dispute, it is hard to judge how good they really are.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
no claim filed but good to have in case, though costly.
Judith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The staff at Insure My Trip were very helpful as we purchased the plan, which we assessed to provide the necessary coverage. Our trip did not require us to use the coverage in the plan, so we have no way of judging how well it would have actually worked. We would likely purchase this or a similar plan again.
Susan O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We went to Japan to visit family near Tokyo, had a great time and didnt need to file a claim. I would recommend the plan to any of my friends traveling abroad.
Geralda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Need to know if a claim is needed while in another country, will the insurance pick up the costs or will we have to pay "up-front" and then get reimbursed. Just learned of a friend who had to pay out-of-pocket for a medical emergency in the amounts of $20K plus before they could get medical evacuation and they had a similar insurance plan. If that is the case, this is not a good plan to have.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for reaching out to us for this information. Since travel insurance plans vary significantly among companies, plans and states, we cannot fairly comment on the claim settlement for another insurance provider. However, we can review the terms and conditions in your plan which included a Primary Medical limit of 150,000 USD per person.

    "Accident and Sickness Medical Expense"

    "Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will include one thousand dollars (1,000 USD) for expenses incurred during Your Trip for emergency dental treatment. Only expenses for emergency dental treatment to natural teeth incurred during Your Trip will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will not be paid in excess of the Usual and Customary Charges.

    Advance payment will be made to a Hospital, up to the Maximum Benefit Amount, if needed to secure Your admission to a Hospital, because of a Covered Accidental Injury or covered Sickness. The Program Medical Advisor will coordinate advance payment to the Hospital."

    Please feel free to call us at (800) 487-4722 if you would like additional information.
    Mar 26,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Since we did not file a claim we really cannot form an opinion on how well this plan was. We feel we wouldn't know unless filing a claim to see how well the plan performed.
Kevin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Several emails sent for medical claim from Peru and Ecuador did not go through. Email address was checked and was correct. I tried filing the claim by email when returned to USA and still would not go through. Finally I called and had the insurer email me and I replied with claim attachments and then it went through. Email address in question is iTravelclaims@iTravelinsured.com this needs to be fixed. It took 3 weeks after claim submission on 2/22/19 to get the check.
Hamir M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the issue with the claims email address to our attention. International Medical Group will look into the problem with the email address and do whatever they can to correct it.

    In the meantime, our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.
    Mar 22,2019
The trip included a
tour
International Medical Group iTravelInsured SE
We are lucky to have excellent guide GiGi. She is very professional and good educate, gave a lot information about Emirates, about people and life stile, tell the history, answer all our question. The trip to Safaris was very impressive. We had very good driver, young guy from Sri lanca.
Matvey R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Welcome back from your trip! We are pleased to hear that you had a wonderful time and had the good fortune to contract with a knowledgeable travel guide while traveling in the United Arab Emirates.
    If you needed it, your International Medical Group iTravelinsured SE plan would have provided that same high level of travel insurance protection.
    Mar 22,2019
International Medical Group iTravelInsured SE
Thank you for excellent service and peace of mind for your customers.
Alexander D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Mar 25,2019
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