Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Bronze
Although we didn't need the plan, we were comforted that we were covered. The price was excellent and so much lower than the plan the travel agency suggested.
James B. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
I needed work on my right knee which took me off the list for the Caribbean tour. I provided the required medical documentation and got my airline money back within a few weeks, no arguments, no hassle. So often I pass on travel insurance. No more. John Hancock through its subsidiary Seven Corners Travel paid off 100%, no hassle. I was very pleased!!
Leslie S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
John Hancock
Bronze
(Amended Review) My claim for trip interruption was initially denied for spurious reasons. Although my claim was based on a specifically covered reason (road blockages), it was denied. The reason for denial was based on an exclusion for "war," even though the blocked roads were due to a peaceful protest in a country with neither civil war nor foreign invasion. Even on appeal the claim was initially denied. However, a second review by the company acknowledged that indeed my claim was valid and I was reimbursed the expenses I submitted.
Michael M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Carol
That is excellent news! Thank you for letting us know.Feb 25,2020
John Hancock
Gold
This was my second time buying John Hancock trip insurance via Insuremytrip.com. On our recent vacation in Thailand my girlfriend became ill which required seeing a doctor and modifying our travel arrangements. John Hancock couldn't have been easier to deal with. I spoke to them from Thailand and they immediately started the claims process. When we arrived back in the U.S. I submitted the paperwork via their online portal. At one point they did ask for additional documentation that I didn't realize was required but I completely understood why they needed it to verify the legitimacy of travel change fees. We received the check about a month after we started the claims process. I don't normally write online reviews but I wanted to make sure they receive the credit they deserve. When I purchase trip insurance i have a nagging worry that the company will find a way out of a claim but that absolutely wasn't the case here. I plan to use them again for a cruise this summer.
Steven S. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
John Hancock
Bronze
I was very pleased with the coverage
Thomas C. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Outstanding customer service.
M VIVECA M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
I made a mistake on my travel dates, which I did not realize until close to leaving. Both InsureMyTrip and John Hancock Insurance Agency were very helpful in rectifying this mistake. Fortunately, I did not need to file a claim.
Sandra R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
It was only one week before my cruise commenced when I had to cancel due to ill health.
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Frank S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Bronze
It was very nice to have it I was very comfortable just in case I have to cancel my trip I have nothing to worry about. I went on my trip so didn't cancel it all.
SAEED K. would
recommend this plan to a friend or relative.
John Hancock
Gold
I liked this plan to cover 3 hours flight delay, but in my case I wanted insurance to cover meals when flight schedule changed. My flight changed earlier than original time , so that I missed a hotel breakfast and needed to purchase it out of my pocket. Both Air line and insurance did not cover this portion even this is not my fault.
Yukinori Y. would
recommend this plan to a friend or relative.