Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,850
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
There is always a peace of mind having travel insurance. Fortunately there was no need for me to access the insurance. I will use "insure my trip" again for future travel. Thank you.
Jane F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
It was not necessary for us to use the insurance but felt confident we would be helped if necessary
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Easy to get plan desired by phone call...all staff seem to be very knowledge.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Being nice did not make any claims I can't really comment on the services. However I do think your policy is the best coverage fo me
dorothy g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately, I encountered no problems on my trip, so did not have to file a claim. Therefore, cannot evaluate how John Hancock responds in processing and paying for claims.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
It's difficult to evaluate the plan coverage and accessibility, since we never had to use it. It gives peace of mind to know/believe that you have adequate insurance coverage.
Edward Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I didn't use my trip insurance in September, but I did have to use it for a different trip in early July and was very pleased with the courtesy of the agent I talked with and the prompt payment I received.
Peggy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I can't really evaluate the policy. Gratefully, we didn't need to use it. The test would have been how we were treated had we filed a claim.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Had a missed connection on return trip from Europe to U.S. Filed claim and submitted receipts for hotel, meals, and taxi rides. John Hancock processed and reimburnsed all expenses in full, with ease, and promptly.
MICHAEL D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Gold
Thankfully we didn't have any claim, which is always the BEST kind of trip to have.
Thanks for bringing peace of mind.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.53)