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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
1,012
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Bronze
Claim processing has been terrible. It seems like the whole point is to get you to give up so they don’t have to pay. Extremely dissatisfied
Madison M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
It’s always a good thing to Purchase insurance for a trip. I didn’t have to use it, but I’m glad I had it.
Nadine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I needed to be assigned to someone and never was. None of my communications were ever acknowledged. The instructions given were very unclear and I ended up creating three claims when I was trying to change the original. I re-entered my information so many times. It was very frustrating. I had no faith that I would get my money back, but it did finally arrive.
Carol G. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I didn't have any occasion to use it, but it was good to know it was there just in case
Angelica J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Plans have increased in price a lot and coverage is less. I'm only looking for cancel for any reason coverage and would like more insurance options.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Easy to set up and a reasonable price. Great for peace of mind. Luckily we didn’t need to file a claim.
Patricia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Felt much better about our trip although we never had to use it. Thank you.
Marie F. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Although I did not have to use the plan and am uncertain as to how well it would actually have worked...I did feel better just having the coverage in case an injury or sickness should have occurred with a company I trust.
Thanks
Carol B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
The small print said the claim didn’t cover countries at war. Well, Israel wasn’t at war when I bought the policy. The war started because of a terrorist act which was covered by my policy. I’m very dissaisfied.
Elizabeth S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I went to the BBB and it appeared this insurer was good. Signing up was easy. I didn’t need to file a claim.
Aaron E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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