Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
658
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Bronze
Did not have to file a
Claim thankfully.
Tonia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Plan provided peace of mind.thank you
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Good plan options. Reasonable price. Taking out the plan offered peace of mind and fortunately we did not have to use it.
628647Rudy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Although I didn't have to use it, it surely made me feel at ease and comfy knowing that I have one for my trip. Amazing deal! =)
Chessa d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I experienced a 48 hour baggage delay on my insured trip to Australia. Because the airline (Virgin Australia) provided no notification my bag had been located or was being forwarded, I purchased a little less than $300 in clothing and toiletry items while my luggage was missing (walking shoes, sunblock, etc). I carefully kept the very small amount of lost/delayed baggage notification provided by Virgin Australia, got a letter from the hotel desk clerk documenting the actual arrival time of the suitcase, and kept all purchase receipts. Seven Corners, the plan administrator, was very helpful and friendly when I first called after my return, provided tips on how to most efficiently complete the form, and promptly e-mailed the form to me. While it was time consuming to collect and submit the documentation, I was pleased with Seven Corners and John Hancock response, first with acknowledgment of my claim then, less than 2 weeks later with no additional requests for information, full payment of my claim. I received the check about 1 week later. I'll purchase this coverage again and will again carry 24 hours of emergency clothing with me. You never know... Thanks, John Hancock and Seven Corners.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I always use Insuremytrip when I need to purchase insurance for an overseas trip.
My major concern when I travel are potential MEDICAL costs and I wonder whether I should limit myself to just this portion of the insurance......
It is getting very expensive!
I am a Senior retired school teacher and still in the GO GO phase of life!
Judith R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Excellent service.

Paid my claim promptly when submitted.

Hopefully, you never have to make a claim. This policy was top-notch and the service was great. I will use this firm again.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Felt at ease traveling in Ireland with this health plan.
Donald F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Called John Hancock Claims on Peru trip needed urgent claims info. Long wait on hold that cost me $$ on my International Calling Plan, transferred to another Dept., Representative took my info and said they would call me back. No RSVP!!
Donna A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for making us aware of your problems when contacting John Hancock. We are very sorry to hear that you did not receive the 24 hour emergency assistance service that you expected under your John Hancock Bronze plan. Although we cannot account for the problem, we did forward your comments to John Hancock so that they would be able to correct this problem from ever happening again.

    Please accept our apologies. Although you have indicated that you have no claim to file, you should feel free to contact InsureMyTrip with any questions. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.
    Apr 10,2018
The trip included a
cruise
John Hancock Bronze
My husband and I are very glad we had this trip insurance. Trip insurance has become a must for us, not knowing what circumstances can arise. Unfortunately, we had to cancel due to a health issue with my husband. Fortunately, we had good trip insurance through John Handcock Insurance Agency. Alter filing the claim and their request for additional information from the doctor, we received full payment for the trip expenses incurred. We would highly recommend using this company for all your trip insurance needs.
Sharon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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