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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.53 out of 5
875
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Bronze
Didn't need to use the plan, but it's good to have just in case!
Harry V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Although we didn't need the plan, we were comforted that we were covered. The price was excellent and so much lower than the plan the travel agency suggested.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I needed work on my right knee which took me off the list for the Caribbean tour. I provided the required medical documentation and got my airline money back within a few weeks, no arguments, no hassle. So often I pass on travel insurance. No more. John Hancock through its subsidiary Seven Corners Travel paid off 100%, no hassle. I was very pleased!!
Leslie S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
(Amended Review) My claim for trip interruption was initially denied for spurious reasons. Although my claim was based on a specifically covered reason (road blockages), it was denied. The reason for denial was based on an exclusion for "war," even though the blocked roads were due to a peaceful protest in a country with neither civil war nor foreign invasion. Even on appeal the claim was initially denied. However, a second review by the company acknowledged that indeed my claim was valid and I was reimbursed the expenses I submitted.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    That is excellent news! Thank you for letting us know.
    Feb 25,2020
John Hancock Bronze
I was very pleased with the coverage
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Outstanding customer service.
M VIVECA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I made a mistake on my travel dates, which I did not realize until close to leaving. Both InsureMyTrip and John Hancock Insurance Agency were very helpful in rectifying this mistake. Fortunately, I did not need to file a claim.
Sandra R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
It was only one week before my cruise commenced when I had to cancel due to ill health.
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Frank S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was very nice to have it I was very comfortable just in case I have to cancel my trip I have nothing to worry about. I went on my trip so didn't cancel it all.
SAEED K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I'm very disappointed in the response I got from the helpline of this policy when I was injured in a boat incident on a cruise ship off the coast of Thailand they were useless in finding me any help or assisting me in any way. Instead they told me to seek my own medical professional help ,change reservations and fly at my own expense and then submit back to them for review and possible payment.
I would not purchase this product again.
Richard E. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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