Call us

Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.53 out of 5
842
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
Easy to purchase. Good coverage. Thankfully we did not need it.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was great to have the peace of mind regarding health coverage while we were in the UK.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was a really good feeling knowing that we had this coverage and the price was very affordable.
Marie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Valuable jewelry stolen, although the coverage was limited for jewelry, the full coverage amount was paid after proper documentation was submitted.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Was pleased with the coverage and the communication. Did not have to file a claim so we did not have to use the trip insurance. I will always use John Hancock for all of my trip insurance needs.
Edwin P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I had to cancel my trip due to an accident and the plan covered my expenses.

However, the claims administrator for JH, Seven Corners was not a company that I would like to deal with again. Their website and processes are archaic which resulted in many phone calls to follow up. There is zero transparency since you only talk to a customers service rep who knows nothing about the claim. Also, if you are asked for additional information, the SLA timing starts all over upon receiving requested information.

I finally received an email saying that they are sending a check so I'm crossing my fingers that it arrives in the mail.
Joy C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 06,2019
The trip included a
tour
John Hancock Bronze
John Hancock Insurance provided excellent and complete coverage for our claim. My wife was diagnosed with cancer and we had to cancel our trip and we were refunded fully for all committed expenses.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
Did not use but good to have for peace of mind.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
No claim to file, hurray! All went well and I had peace of mind, knowing I was covered.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Trip went without any glicthes. No claims had to be made. But good to know the protection was there just in case. Would buy again if I had to.
Linda I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.61)
  1. GeoBlue
    (4.63)
  2. Berkshire Hathaway Travel Protection
    (4.57)
  3. Travelex
    (4.56)
  4. IMT Services
    (4.47)
  5. John Hancock Insurance Agency, Inc.
    (4.44)