Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.53 out of 5
378
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
I didn't have to use my insurance but I felt secure knowing I had it. The price was very reasonable and covered me for all possibilities. I will use it again.
Ruth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Expensive plan and didn't need it, but if we did the coverage would have been excellent.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Submitted a claim for medical expenses incurred on a cruise. Received prompt settlement for the amount I requested.
Ronald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Gold
Fortunately, we did not need to use the plan. However, we needed to cancel a May 2016 trip to Croatia due to unexpected back surgery. The service was very good and covered all expenses. The only problem arose because of my slowness in getting the data together! They were understanding.
Donald E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I didn't file a claim, it is impossible to say how good this company is. It certainly was expensive but this seems to be true with all travel insurance.
Dana I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I didn't have to file a claim but I was glad to know the insurance was there if we needed it. I appreciated the ease in selecting coverage, confirmations and their reminder email before our trip to let us know again, our coverage and contact details. Will use them again.
Nancy O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I ALWAYS love dealing with the Insure My Trip consultants...they are super informative, patient, and I feel I get great value for the coverage I end up with. Thankfully, we did not have to file a claim!
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Our flight to Tokyo was cancelled due to mechanical difficulties, and we arrived a day late to our pre-paid hotel. Fortunately, the hotel refunded our money for the first night, otherwise we would have had to make a claim on the insurance. This experience confirmed for us how important it is to have travel insurance. We bought it mainly for the travel accident and health coverage, but actually may have needed it for the travel disruption!
David A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not need to use the plan, so I cannot comment on how well it would have worked.
Linda W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Since I had no need to make a claim, I have no basis for any complaint. The only benefit I got from this purchase was peace of mind. IMHO it was worth it!
jack k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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