Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.54 out of 5
916
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Gold
Never had need to use it so don’t really know how good coverage is.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
i did not file a claim which is most important part of review. i can say when i called them to add more days to plan they had very nice and helpful staff.
patti w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I can't really rate the insurance because I didn't have to use it.
Rita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
Thank God, never had to use the insurance For any claim.
Mayer R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Probably could skip trip cancellation costs...good idea though to have emergency medical evacuation coverage
Charlotte P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for sharing your thoughts with your fellow travelers. The John Hancock Insurance Agency calculates their Comprehensive Plan premiums based on the cost of trip, age of traveler and length of trip. Of course, you may decide to reduce your premium by not insuring your trip cost, but first, ask yourself these questions.

    "• Are you hyper-aware of the cost of your travel arrangements?
    • Are you concerned an injury or illness of you or a loved one may affect your trip?
    • Are you traveling during a heightened risk of severe weather, like the holidays or hurricane season?
    • Does your trip include prepaid nonrefundable expenses such as cruises, tours, flights, home rentals, car rentals or event tickets?"

    If your answer to any of these questions is yes, then you should consider covering the cost of your trip.

    In the future, you may wish to call InsureMyTrip at 800-487-4722 for assistance in securing competitive quotes.
    Jul 24,2018
John Hancock Gold
Didn't need to file a claim, but it is comforting to know that we were protected in case of problems.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
I filed a claim because one day of my trip was rerouted due to security problems in Ethiopia and I incurred a loss. I received the maximum daily allowance for this itinerary change from John Hancock. When I called John Hancock about the claim, once in Ethiopia and once when I got home, each time the agent was courteous and competent. After sending my documentation, the check arrived in about 2 weeks.
LYNN C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Thankfully I did not have to submit a claim.
Sharon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I've always bought travel insurance and this is the first time I've had to use it. Our flight on the way back home was delayed by a day due to power outage in Atlanta. I filed a claim on 12/19/17 and I deposited the check on 1/29/18. While it takes time to process, the agents were helpful and quick to reply and the steps to file the claim was extremely easy. I primarily buy this policy for the medical insurance and I hope I never have to use it for that, however, the Trip Protection Coverage was wonderful when we used it. I am going on another trip and I've bought the same policy.
Alexander P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
It’s hard to review any product that you didn’t actually use. All you can say is that relative to other plans, it potentially offers more bang for your buck. The good thing is it’s backed by major insurance company. You won’t know if it delivers until you need to file a claim.
GEORGE Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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