Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.53 out of 5
542
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Gold
I was very happy with the cost for the coverage. I did not need to use the insurance on this trip, which is a good thing, so I cannot comment on how claims are handled. I was able to easily extend my coverage for one additional week with no extra fee.
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Although I didn't need to use it, just knowing that I was covered for pretty much anything was worth it.
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had the best possible outcome- we did not use the travel insurance. However, we were flying from China to New York City when the news was filled with a predicted blizzard at JFK. It was comforting to know that if we had been delayed or had to stay in China that we would have had the policy to cover unanticipated expenses.
Frank C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
did not have to use it thank goodness. great to have protection
Kari K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I thought the pricing was fair compared to other providers for the same coverage. As I did not file a claim, I can not comment upon the responsiveness to that. However, I found the representatives to be very helpful and knowledgeable when I was placing the coverage and any time I had a question thereafter.
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I didn't need it, but was glad to have it!
Paul D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Whenever I purchase a travel insurance plan, my primary concern is the medical coverage and medical evacuation, which can be very costly. This plan had better protection, in that respect, than many of the others for this price point. Lost baggage and delay of trip are more or less standard in all of these plans. I also look to see that my protection is primary, rather than secondary. This means that if my baggage is lost, I don't need to file a claim with my homeowner's insurance company and just file directly with the travel insurance carrier. I did not need to file a claim (happily) so I can't comment on their service, which, after all, is what this is all about, but the protection available suited my requirements.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Plan sign-up process was straightforward and agents were courteous and helpful. Communications were good throughout. We obtained the coverage we needed for a safari adventure (a wide range of potential needs) at a competitive price; I'm glad we didn't have to use it!
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I purchased this John Hancock Gold plan to cover the specifics I needed such as step-family members. Also, because I was cruising to Hawaii, I wanted to ensure I had evacuation coverage should I need it (actually one of our fellow passengers got medically evacuated via helicopter....hope she had this plan...). This plan covered what I needed, including insurance covering the flight in case of a crash. Many plans don't offer flight insurance as part of their plans.

I've purchased various travel insurance plans from Insuremytrip.com and have been happy with all of them. IMT.com has many insurance plans and price options. This John Hancock Gold plan met my needs very well without breaking the bank. Certainly worth the price for the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We did not have to use this plan on our recent trip. However, it gave us peace of mind knowing that it would provide all the coverage we needed in case of emergency.
Sylvia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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