Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.54 out of 5
566
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Gold
Thankfully we didn't need this coverage but felt good knowing we had it!
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Gold
I'm a US citizen over 65 and on Medicare which does not provide any medical coverage outside the US (except for the once in a life time $50K amount provided by my supplemental plan) I chose this Gold plan for it's PRIMARY medical coverage for a one month trip to New Zealand. Fortunately I did not have to file any claims, so I cannot rate the service. Plan was competitively priced for features and coverage.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately, I did not need to make a claim...all went well...except for the jet lag...not over that yet...
Kathleen Frances S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Nothing went wrong, so really can't comment on how well the plan was or on John Hancock policies are. Seemed adequate when we bought it, thankfully, we didn't have t use it.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
Sent a question about a possible claim 10 days ago. Still waiting to hear from them. Not a big claim. Poor communication on their part
Randall B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • EvanT
    Photo
    I filed a claim 22 days ago and have heard nothing, AND on top of that, it was a "cancel for any reason" claim!
    They will never get my business again.
    Apr 15,2017
    • Carol
      Photo
      John Hancock claims department issued Evan's check on April 14, 2017, so he should shortly be receiving payment. Please keep in mind that John Hancock asks claimants to allow up to 30 days after they receive the paperwork for them to review and settle the claim.
      Apr 17,2017
The trip included a
cruise
tour
John Hancock Gold
Best insurance is that which you have but don't need, that was the case here however there was the comfort of mind that it was there if needed.
Laurence S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
We were glad that we had comprehensive coverage and also glad that we did not need to use the coverage for this trip.
Helen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
East to purchase online and lower cost than using cruise company for same coverage.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
We use Insure my trip for all of our travel plans, being able to select the best plan to meet our needs is terrific. In this case we wanted "Cancel for any reason" which John Hancock provides as an option in their plans.

While we have only had to call upon our trip insurance once in all of our travels, it is good to know it is there.
Jeffrey W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
We have no need to file a claim.............which made the trip even better. Now on to our next trip.
Larry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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