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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
958
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
We have no need to file a claim.............which made the trip even better. Now on to our next trip.
Larry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We have traveled internationally quite a bit and only recently have begun to buy travel insurance. We have never had any incidents in which we needed to file a claim until our last trip. We are pleased to report that John Hancock promptly and fairly reimbursed us for our claim. Note to everyone who will file a claim: Keep all receipts.
Joseph T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I was very happy with the cost for the coverage. I did not need to use the insurance on this trip, which is a good thing, so I cannot comment on how claims are handled. I was able to easily extend my coverage for one additional week with no extra fee.
Judith G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Although I didn't need to use it, just knowing that I was covered for pretty much anything was worth it.
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We had the best possible outcome- we did not use the travel insurance. However, we were flying from China to New York City when the news was filled with a predicted blizzard at JFK. It was comforting to know that if we had been delayed or had to stay in China that we would have had the policy to cover unanticipated expenses.
Frank C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
did not have to use it thank goodness. great to have protection
Kari K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I thought the pricing was fair compared to other providers for the same coverage. As I did not file a claim, I can not comment upon the responsiveness to that. However, I found the representatives to be very helpful and knowledgeable when I was placing the coverage and any time I had a question thereafter.
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I didn't need it, but was glad to have it!
Paul D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Whenever I purchase a travel insurance plan, my primary concern is the medical coverage and medical evacuation, which can be very costly. This plan had better protection, in that respect, than many of the others for this price point. Lost baggage and delay of trip are more or less standard in all of these plans. I also look to see that my protection is primary, rather than secondary. This means that if my baggage is lost, I don't need to file a claim with my homeowner's insurance company and just file directly with the travel insurance carrier. I did not need to file a claim (happily) so I can't comment on their service, which, after all, is what this is all about, but the protection available suited my requirements.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Plan sign-up process was straightforward and agents were courteous and helpful. Communications were good throughout. We obtained the coverage we needed for a safari adventure (a wide range of potential needs) at a competitive price; I'm glad we didn't have to use it!
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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