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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
1,017
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Gold
Unfortunately it was necessary for us to file a claim due to an injury. The company representative I spoke with was very polite and helpful. The company processed the claim quickly and returned a check in a timely manner. We are very pleased and would highly recommend this company.
Byron V. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Traveled to the Philippines. I did not use the policy, purchased for peace of mind.
thomas b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Purchased a plan from this Company three times. This time I submitted a small claim for a delayed flight which was paid promptly.
Philip C. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
John Hancock Gold
Obtaining the plan online was easy and effortless. Did not need to file a claim so I can not comment on the rest of the process.
Harry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
We didn't have to file a claim but the plan gave us peace of mind while on our trip to Europe at a reasonable cost.
Lee D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I chose the policy to cover my potential need. I did not need
to use the insurance so I am therefore very pleased with
the coverage. An insurance policy that you don't use is the
best policy.
Robert D. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
We had a great time riding passes in the Pyrenees doing many of the famous Tour de France climbs. I felt like our travel insurance was very good for our needs at a very good price. Luckily, we didn't need to use our insurance. We are going to France again next year to ride and we will purchase a similar policy again from John Hancock.
ronald m. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Gave me peace of mind when travelling in a foreign country that my health needs were going to be covered. I was fortunate not to have to use this policy. Thanks
Carol G. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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