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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.56 out of 5
534
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
This is the first time I've had to file a travel insurance claim. While it took longer than I had hoped, I am pleased to say that my claim was handled with competence and care. My first phone call was pleasant and I received the information I needed to file my claim. I did try to include all the necessary documents the first time around, but I didn't have exactly everything needed. The follow up request for more specific documentation was reasonable. I felt that the company was merely doing their due diligence in making this request, for which I appreciate the need. I would be willing to use this company again.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Did not file a claim even though the cruise ship ruined my husband's carry on suitcase handle. Didn't realize it until we got home. Grabbed it at terminal and put in car and headed home. Didn't check it over then. Our fault. So can't file with insurance or the cruise line as it's to late now.
Gregory W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Just good to know you have coverage in case you need it. We didn't need it so that's great.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
Very good plan at reasonable price.
Albert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Never needed to use it...but always happy to insure through Insuremytrip.com
Julie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
Our claim was processed and paid within the time frame we were told. We received full payment of our claim and are pleased with the result. Seven Corners representatives were courteous on the phone and responded to my emails promptly. We will definitely use this company again.
Donna A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Although I did not use the trip insurance, it was comforting having it in case I needed it.
Frank L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thankfully, we did not have to use the trip insurance. However, the peace of mind knowing that we had it was valuable.
Kevin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Good price.
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I did not need to use the plan, so I don't know how the company would have performed. By reputation, I trust they'd have been fine.
Christina H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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