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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.55 out of 5
577
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
John Hancock Silver
As always we purchase trip insurance when going on a tour in case of emergency In the hopes we never need it. This time we had to file a claim because we lost a day of our trip due to the norovirus that spread thru our bus tour. Over half the group took ill and we were even quarantined to our hotel room one day. A doctor was summoned to the hotel and visited 13 rooms who were stricken. We submitted a trip interruption claim as well as the doctors bill and cost for medication. We had the John Hancock Silver plan which was underwritten by American Home Insurance Co. They reimbursed us for the lost day and doctors bill as well as the cost of medication. We were very satisfied with the service.
I highly recommend them.
Robert G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
It was extremely expensive.
Cynthia B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
Did not need to file a claim, so this was for our peace of mind, and therefore worth the price.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
The best of having insurance coverage is not to use it. Anyway from previous experience, we are very happy with your company.
Jorge P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Had to spend two days in hospital during trip to South Africa and then have emergency care in Cape Town. Filed all receipts with John Hancock upon my return. Received check for total reimbursement in two weeks. Communication was excellent and was very pleased with company's handling of my requests. Will use them in the future.
Doyle T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I was glad to have the coverage and even happier that I didn't have to use it.
Thanks
Margaret S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
I purchased the policy through insuremytrip.com for a 30 day trip to Italy. It was for emergency medical care and evacuation/repatriation. Having the policy provided peace of mind during our trip. We fortunately did not have to file a claim but I felt the money was well spent.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The plan seemed comprehensive but thankfully we had a wonderful trip and did not need to file a claim. That's the best thing about insurance---it's there if you need it but we're so glad we didn't have any claim to file. Win/Win in my opinion!
susan h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
The plan's best feature was that we didn't need to use it!
Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Happily, we did not need to use our insurance. However, on a plane ride between countries in Africa, we met a woman who had broken her ankle the first day of her vacation. She had originally thought she wouldn't get any insurance but changed her mind. She was glad she did! Her insurance had purchased three seats on the plane so she could keep her leg elevated during the flight. I won't ever travel without insurance now!
Joseph K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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