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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.53 out of 5
667
ratings and reviews
96%
recommended
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Cruise
Filed claim
John Hancock Silver
Thankfully a claim was not required on this trip, but relieved to have had it if a need arose.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
I didn't use the John Hancock Silver plan (thank goodness), but getting the plan was easy and prices were competitive.
Lynne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I wanted to add the option for coverage for "Cancellation For Any Reason" 2 weeks before the trip, but was not allowed to. Disappointing.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The John Hancock Silver plan offers an optional Trip Cancellation For Any Reason benefit which can be added onto the policy for an additional premium if selected within 14 days after making the initial trip payment. Unfortunately, the benefit was not selected at the time of purchase, and was not requested until more than 14 days following the initial trip payment.

    Cancel For Any Reason reimburses between 50% - 75% of the pre-paid and nonrefundable trip cost insured if:

    1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)

    2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy

    3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.

    Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 01,2015
The trip included a
tour
John Hancock Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
We did not read the plan details and were unable to claim for flight delay. If I would have kept the receipts, I may have had a covered claim. Travel insurance is worth purchasing for peace of mind.
Hari A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Everything we would be concerned with was covered. Mostly, we wanted coverage if we had medical issues out of country and needed medical care. Also, we wanted to make sure we got home if a medical emergency came up. Fortunately we did not have to file a claim, but I have already told another person about the insurance for a cruise she just booked.
Sharon O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
More comprehensive coverage than my travel agent was offering at the same price!
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Very affordable and provided a peace of mind.
Margita S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I am a first time user. No claims were filed.
MARGARET T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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