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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.64 out of 5
7,513
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
This was only our second time buying trip insurance and Nationwide was very patient explaining to me the rules and procedures.

We had two small claims. 1) We had a boating accident on our trip, the day before we boarded our cruise, and my partner injured his back. When we got home, we submitted a claim for a doctor visit with X-rays and a prescription. 2) While onboard our cruise, I had to see the ship's doctor to be tested for the flu and also get a prescription, and I submitted a claim for that also.

Both claims were small, but they were handled very well by Nationwide. The only potential glitch was that I knew ahead of time that I would need to submit the doctor's report in order for my claim to be paid, but our cruise line for some odd reason, gave me a very hard time with that. The doctor would not give me a report - he said I'd have to call and ask the corporate office for it when we got home. However, when I called, they did not want to send it to me either! I eventually did get it, but meanwhile I explained the situation to Nationwide, and provided them with other documents proving the claim, and they were very cooperative. Within a little over a week of submitting all of the required documents, I had a reimbursement check for the full amount of both claims.

Fortunately, we did not have any big claim, but if we ever do and they handle them as well as they did these, I will continue to be very happy with them!
Kathleen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
A good policy that i am glad that I didn’t need
Victor M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
I got sick while on the cruise, my primary insurance covered the cost which I am pleased they did
the paperwork required by nationwide was too much.
when you have purchased travel insurance why do they need your boarding pass to prove that you went on the trip.
I will use your company again but i wont be using nationwide
JEAN S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review and hope that you were still able to enjoy most of your trip.

    We are sorry to hear that you were unhappy with Nationwide's claim process. Nevertheless, you may find that most, if not all claims departments, may require a copy of your boarding pass to file a claim. We cannot stress enough that you should save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jun 18,2019
The trip included a
cruise
Nationwide Mutual Insurance Essential
Since I didn’t have the necessity to file a claim, it’s hard to rate the effectiveness of the policy. But it did provide peace of mind.
Raymond S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Prior to the trip, I called with questions before I purchased, then called with questions AFTER I purchased. Everyone was accommodating and helpful. I did not need to file a claim...the trip was perfect, but having this coverage provided me with peace of mind.
Gayle K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I choose Nationwide because I have another insurance account with this company and they have always been easy to work with and reliable, I would purchase this plan again.
Barbara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I am happy to say that I did not need to USE the insurance so I cannot comment on how it actually works but just having it gives a great peace of mind.
Carla K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I had a foot injury. My doctor told me I would be ok to travel but I was a little apprehensive. I called to discuss my options and the agent reassured me that the company would stand behind me. I wasn't sure I would be able to go and the agent said I had time, to give my injury some time and see how I'd feel - there was no pressure just true compassion. I did go, and had a wonderful time...but it was nice to know someone had my back.
Tracy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Great, affordable policy. Allowed us to relax and enjoy our vacation!
Savinder C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I didn't need to use, thankfully but will not travel without insurance.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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