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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.62 out of 5
9,393
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Vacation Renter Protector
I am glad we did not need to use any of the coverage this provided; just the peace of mind in turbulent times to travel was worth the money.
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I was robbed in Mexico by the police and my flight was delayed. Since the police were the perpetrators, I did not get a police report. After opening a claim, Nationwide took a week to respond asking for receipts/information about the trip delay but no mention of the coverage for loss of personal effects. I emailed them back asking if an exception could be made regarding the requirement for a police report for theft. No response nearly a week later. Terrible and nonexistent customer service. I ended up having to file a claim under my renter's insurance policy with Travelers Insurance (they handled the situation quickly and efficiently). Very dissatisfied with Nationwide and won't be using them again.
David C. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We are sorry to learn of the setbacks of your trip.

    Unfortunately, due to the on-going concerns pertaining to the pandemic, claims departments industry wide have been experiencing high call and email volume. This causes response time to be delayed longer than usual. However, we are glad to learn that your renter's insurance made you whole for your losses.

    From an educational standpoint, it is important to point out that it is a Travel Insurance Industry standard to require baggage loss claims be substantiated by proper documentation. Additionally, the baggage loss coverage on your policy was secondary coverage, meaning that the claim would be paid after any other primary collectible. This may help explain why your renter's insurance was able to act swiftly in paying out your claim.

    We have been in contact with the claims department regarding your concerns and they have notified us that they are still awaiting your claims form. If you would like to continue this process please call them at 888-490-7606.
    Nov 18,2021
Nationwide Mutual Insurance Essential
Reputation was assuring and the price allowed for piece of mind. We had a uneventful trip(from an insurance point) and did not have to submit any claims.
Colleen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I was glad to have the assurance that we would be covered in case of an emergency.
MARK G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
Even though we did not have to use the insurance on our trip, thank you Jesus!, it was good to know that you would be there for us should an event have happened.
Jerry T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Great company and great service. We feel that we are always cover well using them!
John C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
I have had to make changes for a couple of policies and will need to do one more. The level of difficulty is too high with the paperwork I am able to get from Royal Caribbean… if you don’t need all the paperwork for me to buy insurance, why do I have to provide a mountain for minor changes…. Also no way to enter a beneficiary.
Robin S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review of the Nationwide Prime policy.

    To request an exception to change a policy after the review period, proper documentation is necessary to make a request. This information will help the insurance company determine if the guidelines for a successful exception have been met.

    For Beneficiary designation, send an email to InsureMyTrip and we will have the information added to your policy.   If you ever have any questions, please contact InsureMyTrip.com at 800-487-4722 or contact us via the chat feature on our website. 
    Nov 10,2021
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Thankfully I did not need to use this insurance...I am very tech challenged and was able to figure it out. I wish there was a printed copy sent out.I will be using u again in March.Ty!
Diane P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Thanks
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Thank goodness I didn’t need to file a claim but I felt comfortable knowing it was there in these days
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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