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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.62 out of 5
9,241
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Vacation Renter Protector
A little expensive to only give 70% refund but it felt good to have that assurance if needed. Thankfully all went well and we didn't need to use it.
Kathleen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Plan coverage was very good. Could be more specific when it comes to COVID coverage and being primary instead of secondary for many of the covered benefits.
Leon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The travel company cancelled my trip and I rebooked for 2023. The airfare was separate so I tried to get that amount back from the insurance company. It wasn't covered as this policy does not cover if a tour company cancels - apparently you must have the 'cancel for no reason' policy. Obviously will keep that in mind for next time. The airline did give me a credit so it worked out but I was lucky.
Carmelle M. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback.

    We are sorry to learn you were unable to travel. Most of our travel providers are offering to transfer the unused policy to a trip in the future. We have sent you an email containing more information about this.

    If you have any additional questions or concerns, please contact our team of representatives at 800-487-4722 or by email at [email protected]
    Oct 21,2021
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
My cruise was shortened by 3 nights prior to sailing. I provided the documentation and the insurance company refunded the prorated amount.
I did not need to file a claim so cannot speak to that.
M Michelle B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Vacation Renter Protector
This plan is ideal for travelers staying in privately owned condos and homes as it covers accidental breakage/damage to furnishings and housewares.
Cynthia B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
I chose this plan for covid-related coverages, e.g. cancel for any reason and delayed return due to a positive covid test. The cost was reasonable. Luckily we didn't need to file a claim.
Jing F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Purchased from a third party marketing internet company. A bit confusing on who to call or correspond for questions about policy or obtaining a declaration for confirmation of coverage.
Todd T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback, and we hope you enjoyed your vacation.

    Upon purchasing your policy, you should have received a Confirmation of Coverage via email. This would include the names of the travelers, destination, travel dates, and other coverage details. Our team of representatives are available to assist with understanding your policy 7 days a week, 365 days a year.

    If you have any further questions or concerns you may reach us by phone at 800-487-4722 or by email at [email protected]
    Oct 01,2021
Nationwide Mutual Insurance Essential
I had a change of intinerary claim with Nationwide. Per the website, it should be processed within 15 business days. I understand that there are lots of claims with whats going on in the world but I called 3 times regarding the processing of my claim since it was over the time limit. On the 3rd time, I was told that even though I downloaded all the appropriate forms and information, that noone uploaded them into the claims system. Why didn't the first 2 reps see that? Due to that error, it took about 45 days for my claim to be approved. Its a good thing I called again and spoke to a rep who took the time to look at my claim or who knows when or if I'd ever be paid. I like Nationwide. Use them on most cruises. I would use them again but I just suggest if you have a claim to stay on top of them to make sure its processed timely.
Frances G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    The Travel Insurance industry as a whole has been experiencing high call and email volume due to the concerns with the ongoing pandemic. This can result in longer than usual wait times. We are happy to hear about the outcome of your claim and appreciate your patience throughout the process.

    If you have any further questions or concerns please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected]
    Sep 24,2021
Nationwide Mutual Insurance Vacation Renter Protector
I didn’t have to file a claim which I’m very glad. It gave me the piece of mind that if I couldn’t go I wouldn’t lose what I paid for the trip. With COVID all around you just never know what could happen.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
It served its purpose. Thankfully we didn't have any issues that required us to file a claim.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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