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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,985
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
I wouldn't buy Nationwide Travel Insurance again. Terrible customer service, almost no communication with me, you are in the dark when you submit a claim. Took 4 days, 2 emails, and a phone call to figure out how to submit a claim--they apparently want to make it as hard a possible. And they need every documentation under the sun for your claim submission, so SAVE EVERY piece of paperwork, boarding passes, itinerary and receipts. After submitting the claim I never heard from them until I received a check 7 weeks later. We had a major trip delay and discovered after the fact that our Trip Delay Coverage doesn't actually cover trip delays--just expenses occurred during a trip delay. I'll read the fine print before buying any insurance next time.
Tori B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Glad I had, even happier I didn’t have to use
Robert M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We were on a cruise with a tight schedule and limited access to internet. We had a flight delay that caused us to miss a prepaid tour which would have been a covered loss under our policy. However, the policy required that we make a written claim within 7 days of the claimed loss. We missed that deadline.

It's my own fault for not reading and understanding the requirements. However, I believe that this requirement is completely unreasonable -- especially for a TRAVEL policy.

Buyer beware!
James P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Like any insurance it is good when you don't have to use it.
Ruben C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
It's insurance. Hate it but love it if u need it. I hope they would've paid up if the trip was cancelled
Brian V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
While I didn’t need to use the insurance it was great knowing we had it … just in case. I was very pleasantly surprised at the cost for all that was covered. I’ll be purchasing again in July for another trip!
Tessa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I didn’t use it. I can’t said nothing until something happened in my trips. For now it work very good.
Santiago F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The insurance product was fairly comprehensive and I was reassured having it. It was not cheap, but not prohibitive either. I will really never know anything about service until I have to submit a claim, which has never happened to date, thank goodness.
Arthur F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Good for peace of mind.
Mara L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
It's been two weeks since I filed a claim and I have heard zero - nothing - from the company you chose to process claims (CBP Insure). I sent an e-mail and got a response that someone would contact me within 2 business days, still crickets (nothing). Claim/Policy Number: NWE23030222244K
Member Name: GEORGE OUIMET; Update: I heard back after nearly a month. CLAIM DENIED except a $100 a day maximum reimbursement. What a joke it didn't even cover the cost of the policy, so Nationwide made money and we have an out of pocket loss of more than $2000. READ THE FINE PRINT, the only things they cover for trip interruption are things that almost never happen. To no fault of ours one of our connecting flights was delayed more than 4 hours, which caused us to miss our flights home. No refund, no voucher to get a new flight, nothing. Stranded with no way to get home and this lousy Nationwide Policy DIDN'T COVER IT. Never again!
GEORGE O. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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