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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,063
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
Another cruise in the books with full peace of mind that we had our travel insurance, just in case! Thank goodness we did not need it. But, I read a story where a passenger had a heart attack and was stuck in a Dominican Republic hospital with no funds to return to the States because they did not get insurance.

We always use insuremytrip to find a policy that fits our needs based on where we are going.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I usually don't write reviews but had to write one this time. We had purchased the Nationwide Prime policy for our cruise at the end of April 2023. While on our cruise, I had to visit the medical center on board the ship. Once I returned home, I submitted my claim form with all the required documents via their electronic portal. I received an email 13 days later saying my claim was approved for the full amount and that a check had already been mailed. My claim was processed and paid in two weeks!! Outstanding service!! We are using Nationwide travel insurance again for our next vacation.
Frank K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
With the prevalence of flights being canceled or rescheduled with little or no warning as well as airline strikes, inclement weather, possible terrorist attacks and issues with possible Covid exposure, it is surprising that some people don't feel the need to protect themselves with travel insurance. Especially when traveling for extended periods!
The ONE time we traveled out of country without insurance, I had to spend a night in the hospital! Fortunately, it didn't end up being serious (gall bladder attack which required removal months after returning to the States). However, it was stressful. So, just like taking an umbrella, if you have it, you probably won't need it. But if you do, it's so worth it.
Depending on the plan options, it can be a decent amount of money, but we just consider it part of the trip budget.
The plan we purchased was quite comprehensive and we felt protected for almost every contingency.
I will purchase again, next time we travel.
There are quite a few options available so take your time and plan accordingly. The website made it easy for us to check our options.
Thomas W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
While on vacation in Dubai, I fractured my foot. Upon returning home filing my claim was easy and I was reimbursed for all expenses. It was helpful that the Dubai medical systems is amazing and was able to email my medical records asap.
Jacqueline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise
KARAN J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The price of the policy was fine. Be careful to read the Exclusions section of the policy because many common items (e.g. cell phones, eye glasses) and circumstances (e.g. theft from a vehicle) are not covered. We needed to file a claim for a stolen backpack and it was a little frustrating because the claims processor subcontractor's website provides no indication that they had even received our submission until after they made a determination, which took a week.
Jeremy S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
We have previously used Nationwide through Insuremytrip for trip insurance, and in one case needed to make a claim. Nationwide covered our losses with no issues, and so we now default to them (and Insuremytrip) when buying trip insurance. Although we did not need to make a claim this time, we were able to book everything with the peace of mind that we would not be out a bunch of money should something unforeseen happen.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
Flight was delayed from Cartagena to Miami resulting in our missing our connecting flight home to Philadelphia. We had to pay for a hotel room in Miami that night. Submitted a very modest claim for a hotel room for less than $100. Was even able to obtain a written letter from AA verifying that our flight had been delayed. Nationwide has not been responding to my inquiries a month later. Claims processing is apparently backed up. Insuremytrip.com, which is always responsive, indicates processing is taking 90 days. To me that is so far below any reasonable standard of customer service, especially for such a simple and small claim, that I would not use this insurer again.
MARK P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
My wife and I had to use the doctor while on vacation and Nationwide did pay what my primary medical insurance did not cover. BUT I did not like is the paper work required. Here is an example of what they asked for: "...flight booking confirmation with dates of travel, cost and proof of payment which identify you as the traveler and document your entrance into and exit from the country or countries where medical services were received..." my first response was how the heck to I do this! I ended up sending the receipts from the airlines and that worked. The also wanted the EOB from my primary medical - once they got all of the info they did pay out just a few days later.
Just a lot of electronic "paper work" to get there.
Richard G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
Our claim was processed very fairly, but took a very long time. Apparently, our optimum email address was not supported by Nationwide and by the time we realized this, an additional month had lapsed.
Dolores B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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