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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,985
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Vacation Renter Protector
My policy for CFAR was for 70% they tried to pay at 60% and said the policy issued to me was for that amount. When told it was from you and I had the policy they then agreed to pay the amount due.
Stanley M. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
I filed a straightforward claim for a relatively small amount of money, "cancel for any reason", and the proper paperwork was submitted at that time. I was informed today that the claim will not be reviewed for 60 BUSINESS DAYS, due to limited staffing, etc. This is unacceptable, and apparently I do not have any other means of expediting the process. Waiting 12 weeks for the claim process to BEGIN is not reasonable, and will prevent me from buying from Nationwide again, or recommending the company to anyone else.
Contact me ONLY if you can help move this claim along faster.
william a. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback.

    I apologize for the delay with your claim. Prior to the pandemic, travel insurance claims were typically processed within 30 days provided that all necessary documentation was sent in. Unfortunately, due to the pandemic, the volume of requests has become quite overwhelming over the last year and the normal processing time for claims with most Providers in the travel insurance industry is around 3-4 months.
    Dec 29,2022
Nationwide Mutual Insurance Essential
Did not use the insurance, but was nice to know I had it just in case something was to happen.
Donald A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
We just returned home as one of the last days of mandatory Covid testing to return home to the US. This insurance gave us peace of mind that although a 10 day stay in place order would be inconvenient it wouldn’t leave us with the big unexpected expense. Luckily we didn’t have to use it.
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I had already recommended the plan to my sister for her trip abroad and to my friends who were traveling to Bermuda. I appreciated the customer service in steering me through the myriad of options and with good customer service I would have spent more than necessary for my needs.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Hard to rate since no services needed.
Website reasonably easy to navigate.
Price seemed fair
Judi S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
worked for us
Irwin R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I did not have to file a claim, but the ease of purchasing was very much appreciated. The representative was great & I would use them again.
Donna S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Covid was covered.
Customer support intelligent and clear.
Price was right.
Got all i wished for.
Naomi S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Vacation Renter Protector
Great peace of mind
Charles E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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