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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.62 out of 5
9,670
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We had planned a cruise with my aging parents. When it become clear my mom's health would prevent us from traveling, we submitted a claim with supporting documents. Customer Service was nice and pleasant to work with when we had a question. Within three weeks we had our refund!
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We did not need to use.
Carol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
My original travel plans were cancelled by the cruise line but InsureMyTrip, though reluctant at first, worked with me to cover an alternate cruise. I went on the second cruise and all is well. I appreciate their consideration.
Sharon P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your feedback and are pleased to acknowledge that Nationwide Mutual was willing to amend your travel dates to cover the new cruise.

    Please call us at 800-487-4722 if you have any further questions or concerns.
    Aug 13,2019
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Difficult to rate insurance until you have the opportunity to use the benefits
Raul A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
We were scheduled to go to Aruba in May, but my wife became ill and we cancelled.
What the resort didn't refund Nationwide did including what we paid to the airlines (used points for some of the cost).
The Nationwide rep that worked with me on the refund was very helpful.
We rescheduled the trip and had no qualms getting trip insurance from Nationwide.
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Easy peace of mind. Glad I did not have to use it.
Robert K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The application process was easy! Fortunately, I did not have to use the plan. Rates were very reasonable!
Kenneth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I read that this plan didn't cover missing a cruise if the flight had mechanical difficulties. That's insufficient coverage for me, but otherwise I had good coverage which we didn't use.
KEVIN N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. You are correct that Trip Cancellation and Trip Interruption under this policy would not have reimbursed you for your prepaid non-refundable travel expense if your trip had been canceled or interrupted due to the mechanical breakdown of a travel provider under the Choice Cruise plan. However, you did have the option to add on Cancel for Any Reason:

    "TRIP CANCELLATION FOR ANY REASON - OPTIONAL UPGRADE
    If You cancel Your Trip for any reason not otherwise covered by this Certificate, the Company will reimburse You for the percentage of the prepaid, forfeited, non-refundable Payments or Deposits You paid for Your Trip shown on the Confirmation of Coverage provided:
    a) Your premium payment is received prior to or on the date Your final deposit/payment for Your Trip is received; and
    b) You insure all prepaid Trip costs that are subject to cancellation penalties or restrictions and also insure prior to or on the date Your final payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added to Your Trip; and
    c) You cancel Your Trip two (2) days or more before Your Scheduled Departure Date."

    Please also note that you did have some coverage under Trip Delay up to 150 USD daily, 750 USD maximum (secondary coverage).

    "TRIP DELAY
    The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
    hours due to a defined Hazard.

    Covered Expenses:
    (a) Any Additional Expenses incurred;
    (b) A one-way Economy Fare to return You to Your originally scheduled return destination...

    Hazard means:
    a) Any delay of a Common Carrier (including Inclement Weather).
    b) Any delay by a traffic accident en route to a departure, in which You or a Traveling Companion is not directly involved.
    c) Any delay due to lost or stolen passports, travel documents or money, Quarantine, hijacking, unannounced Strike, natural disaster, civil commotion or riot.
    d) A closed roadway causing cessation of travel to the destination of the Trip (substantiated by the department of transportation, state police, etc.)"

    Please feel free to call us at (800) 487-4722 if you have any questions.
    Aug 06,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
I wasn't thinking about medical coverage at all when I purchased this plan, but I broke my arm while on vacation in Ireland. As soon as I returned home, I filed a claim. I expected a lengthy process and requests for more paperwork. Instead, I received a check for all of my expenses within about two and a half weeks.
Susan B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Only thing I would do different is make sure you book your flights within 10 of purchasing an insurance plan so they are covered read the fine print.
Darin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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