Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Learn more about Nationwide.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I unfortunately did have to cancel my trip due to a persistent leg tendon and nerve injury. It was an active hiking and bicycling trip, and I canceled my trip before the final payments were due for the organized tours. My doctor would not sign off on the form saying I was unfit to travel because of the limited wording of the question -- I clearly could get on an airplane, although I could not complete the trip I had planned. Initially Nationwide denied my claim, but I sent back an email again explaining that I did not want to cancel my trip but could not do the trip I had planned. (As required in making a claim, I had submitted itineraries for the guided portions of my trip). My doctor agreed that I could not complete the trip, as he indicated in a written statement, even though he would not check the box saying I was unfit to travel. Frankly, I did not expect my email to change anything; but, much to my surprise, I received an email response in less than a week saying that my claim had been sent to appeals and Nationwide would be sending me a check for my claim. It took some work getting to this result. It is small consolation, as my injury months later is just slowly getting better, but ultimately Nationwide made a fair decision. For that I give the company 5 stars.
Joanne P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
it is difficult to provide meaningful ratings as all we did was purchase coverage that we (thankfully) didn't use.
Michael G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Good product and coverages. A person on our trip had a serious medical event and couldn’t travel home in the middle of the trip putting herself at risk. She had no insurance coverage. I think she will be purchasing a policy for future trips.
Vivian D. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Michelle A
Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 02,2019
The trip included a
tour
Nationwide Mutual Insurance
Essential
It is difficult to rate a plan unless you file a claim. Fortunately the trip went as planned and no problems were encountered.
Laura L. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Very reasonable. Comfortable to know all of my concerns were covered.
Cheryl T. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Difficult to rate the insurance since I didn't have to make a claim (thank goodness). All trip insurance is expensive until there is a need to use it and then it is a godsend (especially evacuation!)
Kathleen H. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I would not have traveled to Europe without insurance. It was a fair price for the coverage and thankfully we did not need to use it.
Renda B. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Feeling safe
Kari L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
It gave me peace of mind. Having a special needs child and my husband and I being 68 years old, you never know what will pop up and force a cancellation. We took our trip and it was wonderful but I had peace of mind with my insurance. I have already recommended your company to a friend.
Mary H. would
recommend this plan to a friend or relative.