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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.63 out of 5
8,644
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.

    We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.

    Nationwide also advised that the estate of the deceased would have to request the policy refund.

    Please let us know if we can be of further assistance.
    Feb 14,2020
The trip included a
cruise
Nationwide Mutual Insurance Essential
I’m glad we didn’t have to use it where so many people got sick on the boat.
Stephen S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Glad we didn’t need it but thankful we purchased
Bernard N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We did not have a claim but by having the policy it gave us peace of mind to have insurance for our trip. We hear fellow travelers tell horror stories about not having any insurance when traveling outside of U. S. and we never want to be in that situation.
Norman P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Great customer service. Easy, quick & affordable.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Giving a review without having filed a claim is somewhat pointless. The purpose (for me at least) of getting insurance is to be compensated when I file a claim. After a claim is filed, that's when you find out the " True Colors" of the insurance company you chose.
Charles F. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Never buying it again, would not cover refunding son's portion of an excursion due to him being injured the evening before while on an excursion, told me to not even bother making a claim. In advance of making the purchase, they said not being able to make an excursion for ANY reason would be covered, then after they hid behind their fancy language and said it was only covered if the parties could not continue on the ENTIRE vacation, not just the one excursion. I asked a LOT of detailed question in advance because we were buying 2 very expensive excursions directly from the vendor, vs through the cruise line and making sure the excursions were covered was one of the key items we wanted to confirm.
Amber C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. All policies have listed covered reasons in which you can file a claim for reimbursement and they require documentation in order to be able to file a claim. In the event of an injury, or sickness, that affects a traveler and the trip you will need documentation from a doctor and documentation from your travel supplier showing how the trip was affected. In the future, we suggest contacting us or the assistance center if something happens while traveling and we can best assist you with understanding what to do. We look forward to assisting you in the future.
    Feb 12,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
This offered less coverage than if I had purchased coverage when I originally booked the trip. Fortunately we did not need to use the insurance.

If I had known then what I know now I would have purchased coverage when we purchased the trip.
Joseph N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Nationwide Mutual offers 3 levels of cruise plans, Universal Cruise, Choice Cruise and Luxury Cruise plans. If you had purchased the policy prior to or on the date of final payment, you would have been eligible for several time sensitive benefits including but not limited to the pre-existing condition waiver and the optional Cancel for Any Reason coverage that are available on the Choice and Luxury Cruise plans.
    Feb 04,2020
Nationwide Mutual Insurance Essential
Ability to add coverage for Airbnb rental was a plus.
John E. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Securing travel insurance for our cruises and other “big” trips through InsureMyTrip.com has always been a positive experience. It is easy to compare features and prices of policies. We have never had to file a claim, but when travel problems threatened we had peace of mind knowing that we were covered.
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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