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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.57 out of 5
1,116
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Prime
I tried to file a claim but it was impossible getting through, so I finally just contacted the airlines myself. Next time I will do a better job of shopping for a trip insurance.
Mark S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback.

    We are sorry to learn you experienced difficulty in filing a claim. Unfortunately, due to the ongoing pandemic, travel insurance providers as a whole have been experiencing increased call and email volume, resulting in longer than usual wait times. However, we are happy to hear that you were able to be refunded from your airline.

    We have contacted Nationwide's claims department on your behalf and they have indicated that they are still awaiting documentation for your claim. If you are still at a loss, we recommend you contact them to complete your claims process at (888) 490-7606 or by email at [email protected].
    Dec 30,2021
Nationwide Mutual Insurance Prime
We didn't need to use the insurance but wanted it for the peace of mind just in case something were to happen.
Diane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
A super great plan which covered all my concerns for traveling during the Pandemic. I will definately use them again.
Joann M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
Was like a blanket full of peace of mind. I knew if something happened I would be covered.
Amanda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
This plan gave me peace of mind but was not worth the cost.
Holly M. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation.

    There are four main factors that contribute to the cost of policy premiums. These included the length of the trip, ages of the travelers, cost of the trip, and the destination.

    In the future, please feel free to contact our team of licensed representatives for any questions or concerns, or for assistance in purchasing a policy. Our Customer Care department is open 7 days a week and can be reached at 800-487-4722 or by email at [email protected].
    Dec 31,2021
Nationwide Mutual Insurance Prime
I bought Nationwide Prime through "insuremytrip.com". Unfortunately I had an issue on my overseas trip. Very difficult to contact a "Nationwide" rep who knew about this obvious 3rd-party insurance. First words out of his mouth were "I don't think we cover you for that". That's never good to hear when you're in a foreign country. I suffered with the issue until I got back to the US and was covered by my employer's health plan. $20/day travel insurance is barely worth the 64 pages of fine print. Never again.
John P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. All claims are adjudicated based on the terms and conditions of the insurance policy. We have contacted the claims department of Nationwide on your behalf and it appears that this claim was handled correctly. A representative will reach out to you to explain this further.

    In the future, please do not hesitate to contact our Customer Care department for any questions pertaining to your policy. Our team of representatives can be reached at 800-487-4722 or by email at [email protected].
    Dec 02,2021
Nationwide Mutual Insurance Prime
As always, InsureMyTrip was great! I needed a letter from Nationwide stating I was covered for COVID to enter Israel, and they helped get the letter quickly.
Oren B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Didn’t need to use it. Seemed to cover what might of needed.
Jeffrey D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
A bit expensive
Patricia P. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Very satisfied with the plan purchased.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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