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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.57 out of 5
1,116
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
This is the first time I ever purchased travel insurance (despite having traveled internationally for the past several years.) It was a very expensive trip to Asia and my husband and I were most interested in the medical coverage (didn't want to be stuck overseas with an illness/injury requiring expensive medical costs.) Well, I ended up getting food poisoning and spent a day on IV fluids and IV antibiotics, racking up $1000 in medical costs. I called Nationwide from the clinic in Thailand (I had their app on my phone with all of the insurance info at my fingertips) and they immediately opened a claim for me and gave me a claim number. They also emailed me all the forms that I needed to complete with a list of everything that I needed to supply for the claim. Meanwhile, our flight from Incheon to LA was delayed, causing us to miss our connecting flight to Denver. My husband had to purchase 2 seats on another airline last minute for $500. I submitted a claim for $1500 on 12/26/17 for medical expenses and trip interruption. I immediately received a confirmation email and had a check issued to me for the full amount of my claim on 1/03/18. There was no hassle whatsoever. I was so impressed with their service that I just purchased another policy for our trip to Europe in September. I cannot stress how happy I am with this company and how efficiently they handled my claim. I realize how lucky my husband and I have been over the years to not have had any illness or trip interruption befall us, but I realize the importance of having travel protection (especially being medically covered while out of the country) and will never go without travel insurance again. And, of course, I will be going with Nationwide.
Jutharat M. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
We had no need to use the insurance but glad we had it just in case.
Patrick O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Claim was paid although it did take a little over two months to receive my checks.
Crafton S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
It a challenge to accurately rate the plan when no problems were encountered during the trip and no claim was filed.
Herb F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
We used this ins for when my son went to France in November. Fortunately we did not have to use it. In comparing other plans I liked the cost verses what was covered. I didn't realize my health ins wouldn't cover him in a foreign country so I opted for a plan that paid more in that area. Again, very fortunate not to have to use it. We have another child going to Italy in the spring and I will be using Nationwide again for his trip.
Aidan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
We didn't have to file a claim, but felt much better having the plan in place. After much comparison, we felt this plan had good coverage for the price of the policy.
Jeff D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Luckily I did not have to use it but just having it gave me great peace of mind so I could enjoy my trip!!
Vickie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
We have only purchased travel insurance one other time in our traveling history and we travel many times a year. But I was thankful we did this time because of the hurricane season. And of course, a hurricane disrupted our travel. Very glad for the website that helped me find this company/policy.
Frank D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Though I didn't need to fill a claim, it gave me peace of mind with the compnay's reviews.
Eloisa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Suggestion: Email JUST the contract # and emergency CBR tel # preferably within 5 days of trip start.
Then the customer can send it out, without all the paperwork, to their emergency contact(s).
Dorothy F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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