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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.59 out of 5
638
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Prime
Luckily we did not need to use our insurance, but it was comforting to know we had coverage with a reliable company should emergency arise. Pricing was competitive and considered money well spent!
Gayle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
The price seemed a little high for the coverage I got but it was the best priced option given.
Katherine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
My trip was canceled due to the death of my travel companion. I received refunds from the tour company and airline.
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I have no complaints whatsoever. I hated like crazy that we ended up with a claim and we were required to submit quite a bit of info, our trip expenses were covered much to our relief. I will use them from this day forward for every trip and hope like crazy there are no issues. Thanks Nationwide you were on our side. :)
judi c. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Ended up cancelling trip due to medical emergency. Forms were promptly provided that provided clear instructions with several options for submission. Claim was paid within stated response time without unnecessary interaction.
Derrol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
When I purchased the plan I had paid for the air fare and the deposit on the tour portion. Since I was anxious to have pre-existing medical condition coverage I immediately purchased the insurance, with the understanding that I could increase the face value amount of the policy when I paid for the remainder of the trip. However, when I paid for the remainder of the trip and contacted you to appropriately increase my coverage, the cost of the additional insurance was at a much much higher rate - frankly unbelievable - and there was nothing I could do so I paid it. I was held hostage in order to have pre-existing condition converage. I am sure that the insurance was good and was valuable, but its COST was prohibitive, unreasonable, and took very bad advantage of me.
Michael T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your review.

    Each insurance provider determines their own rates subject to the approval of the state's insurance department. Many of our providers do not use a flat rate. Some providers charge a higher rate at the lower range of trip cost, while other providers charge a higher rate at the upper ranges of trip cost. We generally encourage our customers to quote at your total expected trip cost so you can review the final premium in advance.

    Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.

    In the meantime, we have passed your feedback along to our management team and our providers. Thank you again for taking the time to provide us feedback.
    Jan 04,2019
Nationwide Mutual Insurance Prime
Best travel insurance for the money.
Christina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I bought "cancel for any reason" trip insurance. The tour company I was going with went out of business. Nationwide denied my claim saying the reason wasn't a covered expense! Even though I paid extra for "cancel for any reason" insurance. The tour company went out of business! I resubmitted the claim and they paid it, but only at 75%. I should have read the policy more carefully - 75% when you buy their best insurance policy isn't acceptable.
Carie S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    We are sorry to hear that Nationwide initially denied your claim. As the claims representative stated, there is no coverage under Trip Cancellation in the Nationwide Prime plan if your travel provider goes out of business.

    However, you did purchase the optional "Cancel for Any Reason" coverage which reimburses you if you cancel your trip for "other than a covered reason".

    As you stated, travelers should always take time to review the policy terms and conditions. None of the plans on our website offer Cancel for Any Reason at 100 per cent reimbursement. We welcome you to call Customer Care at (800) 487-4722 for assistance when quoting or purchasing a policy.
    Dec 20,2018
The trip included a
tour
Nationwide Mutual Insurance Prime
Thankfully I didn’t have to use the plan, so unable to tell if filing or receiving benefits would have been easy and convenient.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
Thankfully I didn't need to use it but I am glad I had it
Judith R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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