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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.57 out of 5
1,109
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Prime
hop I never need it but glad to have good coverage just in case.
Eileen Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Plan was cost effective and covered everything we needed. It was easy to use the website and compare this plan with others. Information was readily available for those items I didn't understand. We didn't make a claim so can't speak to that process.
Jeannette L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I think if we don’t use it we should get a refund of somwthing
agostino R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
This plan worked out great for us. Due to an illness in our family we were unable to take our trip. We had to provide bank or credit card statements for all expenses and once we did the claim was processed in a matter of days. The checks were mailed out promptly but the USPS took almost 2 weeks to deliver. We would have lost over $17000 without this insurance. Customer service (Flo) was very helpful answering questions we had.
Curt W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Easy to compare plans and select the one I needed. Easy to add additional coverage as I added costs to my trip such as airfare, etc. I didn't need to file a claim, so I can't comment on that process.
Jill N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Glad we didn't use it, but comforting to know it was in place.
Scott B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Thankfully we had no issues and did not need to use the plan. I gave the middle score (3 stars) because you can't judge the coverage or value of a plan until you need to file a claim.
Laura R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I usually don't write reviews but had to write one this time. We had purchased the Nationwide Prime policy for our cruise at the end of April 2023. While on our cruise, I had to visit the medical center on board the ship. Once I returned home, I submitted my claim form with all the required documents via their electronic portal. I received an email 13 days later saying my claim was approved for the full amount and that a check had already been mailed. My claim was processed and paid in two weeks!! Outstanding service!! We are using Nationwide travel insurance again for our next vacation.
Frank K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
With the prevalence of flights being canceled or rescheduled with little or no warning as well as airline strikes, inclement weather, possible terrorist attacks and issues with possible Covid exposure, it is surprising that some people don't feel the need to protect themselves with travel insurance. Especially when traveling for extended periods!
The ONE time we traveled out of country without insurance, I had to spend a night in the hospital! Fortunately, it didn't end up being serious (gall bladder attack which required removal months after returning to the States). However, it was stressful. So, just like taking an umbrella, if you have it, you probably won't need it. But if you do, it's so worth it.
Depending on the plan options, it can be a decent amount of money, but we just consider it part of the trip budget.
The plan we purchased was quite comprehensive and we felt protected for almost every contingency.
I will purchase again, next time we travel.
There are quite a few options available so take your time and plan accordingly. The website made it easy for us to check our options.
Thomas W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Our claim was processed very fairly, but took a very long time. Apparently, our optimum email address was not supported by Nationwide and by the time we realized this, an additional month had lapsed.
Dolores B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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