Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.60 out of 5
541
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
Took 2 months to get a refund of straightforward claim. Every time I called, the representative stated "one more week."
Rachel W. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claims process. However, we are pleased to learn that your claim was paid. In the future, if you experience an issue with a claim, please call InsureMyTrip at 800-487-4722 and request a Customer Advocate. In a situation where a claim is taking an usually long time to process, our Customer Advocates will contact the insurance company on the customers behalf in attempt to expedite the claim.
    Oct 20,2015
Nationwide Mutual Insurance Prime
Would have preferred more communication as to status of claim (when received, processing, etc.), but claim was paid as requested in a normal amount of time.
JOSEPH M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
InsureMyTrip was very professional and I enjoyed doing business with them. Received more coverage for less cost than buying direct with cruise line. Comforting to have the coverage and not need it. I would highly recommend and will buy again for next trip when needed. Thanks for your help! A+
Herbert G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Hard to review an insurance plan unless you have to use them for a claim. Then, you know whether they are any good or not. I cannot say whether they take care of their customers without filing a claim.
Jack S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I bought it, and I did not have to use it.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
It was nice to have peace of mind should we need help.
Dalvir G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
It is peace of mind while traveling.
sarah l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
The plan was easy to access and thorough. I liked being able to print out extensive documentation. As these things go, I was satisfied.
Margaret C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I was glad I had the coverage.
Randall D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Filing a claim is the only way one can judge an insurance company. Unfortunately, my trip was cancelled secondary to snowy conditions. Getting the claim paid was an adventure in itself. I had just about enough when they insisted that they need my 8 year old's signature! The claim finally got paid when I threatened to file a complaint with government agencies.
Dmitry G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with your claim experience. However, we are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip if you are having claims issues with a plan purchased through us. InsureMyTrip employs a Customer Advocate Program designed to assist customers during the claims process. Our representatives are available 7 days a week by calling 800-487-4722.
    Jul 16,2015
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