Call us

Travel Insurance Reviews Nationwide Universal Cruise

The Nationwide Universal Cruise plan is designed for travelers going on a cruise during their trip. Coverages include Trip Cancellation, Trip Interruption, Medical, Emergency Medical Evacuation, and in most states, an Itinerary Change Inconvenience benefit.

To learn more, see the Nationwide Universal Cruise product page.

Customers rated the Nationwide Mutual Insurance Company Universal Cruise plan
4.59 out of 5
422
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Cruise coverage had a change of port provision. Due to hurricane activity, the cruise line changed the ports prior to departure. Nationwide processed my claim quickly and paid the claim without a problem. The required paperwork was complete but not burdensome. I would recommend Nationwide cruise coverage based on this experience.
Robin S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Great coverage for the price
Tracey R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We had to cancel our trip two days before departure because of the death of a relative. The Nationwide claims representative was very helpful in explaining the claims process, and he sent us the necessary forms and instructions on completing them. Our claim was processed in about 10 days, and the refund was for the correct amount. We have re-booked the cruise, and will purchase insurance from Nationwide again.
John W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Luckily I haven’t needed to use the insurance.
Audre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
This was my first time purchasing cruise insurance. I'm very glad I did. Hurricane Maria decided to change our plans. Filing the claim was easy. Everyone I spoke with over the phone was helpful and courteous. My claim was processed fast and efficiently. Don't think I'll ever travel again without purchasing insurance.
Deedra S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
I had no need to ask for any reimbursement.
Frank J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I did not use the insurance, so I can not rate the companies performance. The coverage was what I needed and all trip insurance is over-priced.
Michael d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Had a great cruise so I did not need it, but glad I had it. Took the cruise out of Galveston between Hurricane Harvey and Irma and there was definitely potential for some travel problems. The "cruise plan" offered some features not found in many travel insurance plans. Already planning on a cruise next spring, and will have the same cruise plan coverage. Tom in Austin Texas
Jean R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
I didn't have to use the plan, but was pleased with cost and coverage should I have needed it.
Jacqueline T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Had wallet stolen while on trip; there is basically no coverage...Also if you do submit claim they require original receipts for any claimed item.

While we could not use any coverage (due to excluding any coverage for the lost wallet) it may be difficult to provide original receipts for a replacement i.e. suitcase and clothes...it would appear this could be used to deny any coverage if a loss is incurred.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Travel insurance plans are "named peril" policies which means only those perils/hazards that are specifically listed in the policy are covered. In addition, all plans have their "exclusions and limitations" which may affect your coverage. Although you can review the policy terms and conditions prior to purchase by clicking on "View Certificate", this can be a long and frustrating process given the number of offered plans, so we encourage you to call customer care at InsureMyTrip 800-487-4722 for assistance.
    Jul 24,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.72)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.55)
  4. John Hancock Insurance Agency, Inc.
    (4.49)
  5. Crum & Forster - Travel Insured International
    (4.47)