Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
1,692
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
While we didn’t use the plan- whew!-
It was a better value than the plan offered by the cruise line and had decent reviews.
LELAND P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I feel less stressed knowing we have the medical insurance when out of country.
Plus the delay/lost bag coverage is nice.
Cheryl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
I had no issues and did not need to use the insurance. Therefore it was right priced.
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I loved the peace of mind the plan gave me.
Christel F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
Luckily, didn't have to use it. Looked at a lot of comparisons and this was the best price for the best coverage that we needed.
susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Finding a good and reasonable trip insurance company (and policies) might be a challenge. Well, it was for me. Although these insurances are designed for travellers, amazingly insurance companies limit pretty much your coverage profile. For instance: I'm currently living in Mexico, bought a trip insurance for my (77 years old) Japanese mother living in Brazil. It was kind of difficult to fill up the forms and find a fit for all the required information (addresses, nationalities, citenzships...). But in the end everything went smooth and I did not need to file a claim with the insurance company.
Kazuko M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. We regret to hear that you found our website application difficult to complete. It does appear that you provided the correct information.

    We do provide guidance to our customers on each page of the application. For example, "Who needs to be insured on this trip?"

    "Please enter the travelers' current age, citizenship, and residence."

    Your answers will narrow down your quotes to only those policies that would be available to you.

    Nevetheless, should you ever need assistance in the future, our team of licensed representatives are always happy to help. You can call us at 800-487-4722 with any questions regarding the policies, to obtain a quote, or even to purchase a policy over the phone.
    Feb 06,2019
    • KazukoM
      Photo
      Yes, it narrows down as it progresses. But as a proof of concept: I insured my mother (Kazuko) and used my email address. Your system records my mother name and addresses me (Paulo) with her name. There is no distinction between people buying insurance for themselves and third-parties insuring someone else. But that doesn't matter, anyway. It just proves what I stated on my review. Thank you
      Feb 06,2019
Tokio Marine HCC Medical Insurance Atlas Expedition
I recommend this to everyone that will like to travel to Israel. Price is reasonable and affordable. Best around. Shalom and thanks!
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
This company is super sneaky and you should read their terms with magnified glass. I usually good at going over exception and exclusions as one can't go over every paragraph of text but yet they denied the coverage when my wife missed the flight stating there is no coverage for trip interruption due to airline fault. when i pointed out their hazard clause includes any delays due to common carrier, the company came back stating only trip delays that cause the loss over 50% of the trip would be covered. I would recommend everyone to stay out of this one but what you decide is totally up to you, of course
P.S. Takes weeks to get anything from the claim management (claim forms, email responses, etc)
Ellina B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your wife missed her flight during her trip. Acting as your advocate, InsureMyTrip contacted Tokio Marine HCC Medical Insurance's claims department to assist you with the claim. The claims representatives verified that the claims were adjudicated in accordance with the terms and conditions of the policy.

    Unfortunately, it was determined that the event that interrupted her trip did not fall within the scope of Trip Interruption for this specific plan.

    As you mentioned the certificate states the following under Trip Interruption: "Your arrival on the Trip being delayed due to a Hazard that causes You to lose 50% or more of the scheduled Trip duration"

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Feb 07,2019
Tokio Marine HCC Medical Insurance Atlas International
I didn't need to use the plan so I can't speak to it's ease of use if something went wrong.
Jena H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Cost and easiness of purchasing online are great. Coverage seems to be adequate to our needs.
Thankfully we didn’t have to submit a claim so we cannot comment on that.
Shalom H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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