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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.57 out of 5
2,017
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas International
No problem with the purchase. Did not have to use it but, am sure it would have worked as advertised.
Allan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I have used this plan at least 3 times during the last year. On 2 occasions, I had a claim. The folks who process the claims for this company will "slow walk" your claim and ask for a pile of unnecessary documentation before you see your claim paid. However, in each instance, we eventually received the full amount we were entitled to. On one occasion, a customer advocate for InsureMyTrip was extremely helpful in resolving the issue. Bottom line: good coverage, fair price, slow claims servicing.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your 4 1/2 star review of your Tokio Marine HCC Medical Insurance Atlas Expedition policy. We are pleased to hear that you have confidence and will continue to use Tokio Marine HCC for future trips.

    You have also been a loyal customer of InsureMyTrip since May 2009. It is not unusual for customers to find the claims process and necessary paperwork cumbersome, but as you discovered, you can call InsureMyTrip at 800-487-4722 to request an Anytime Advocate to expedite the claims process if necessary.
    Apr 12,2019
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Enterprise
Purchased this plan after shopping around. Thank goodness we didn’t need to use it but we had the peace of mind knowing it was there if needed. Purchase was seamless and documents send quickly via email. Would definately use again.
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Did not have claim but had peace of mind while traveling out of country.
Alicia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Good plan for my needs. Fortunately I have never had to use it. This is my third experience using their health insurance.
Elizabeth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Litmus test for any substantive opinion would be if there was a need to make a claim. However in terms of ease of purchase on line and peace of mind, full marks.
Ngatia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas International
Needed a last minute plan for medical coverage only since we already arrived at the port for the cruise. Easy and simple to purchase. A good peace of mind since we saw another person on the ship get evacuated at one of the ports in Mexico due to a heart attack. We hoped and prayed that they were ok and they had insurance. Medical care and flight to mainland US could be as high as $100,000 dollars.
Matthews M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Avoid this plan if you really want to be "insured". I was stuck in a foreign country, since my toddler fell sick (virus that causes breathing difficulty) prior to the return trip. Tokio Marine refused to pay the medical bill and the replacement ticket. The claims website is very obfuscating and pretty hard to figure out how it works. Go with a different company.
Prasanna K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about child's illness. Upon speaking with the insurance provider it appears the medical claim was paid, subject to the deductible selected on the policy. In terms of the trip interruption claim, it appears the reason for interrupting the trip, although serious, was not related to a listed covered reason, per the certificate. You do have the right to appeal the claim, and the link to proceed with the appeal was provided by the insurance provider. In the future we encourage you, and all customers, to call us prior to purchasing the insurance and we can assist you with purchasing a policy based on your primary concerns. To speak with one of our licensed representatives, please call us at 800-487-4722. We are open 7am to Midnight EST Monday through Friday and 9am to 9pm EST Saturday and Sunday.
    Apr 03,2019
Tokio Marine HCC Medical Insurance Atlas International
The most important parts were loss of luggage, cancellation of trip, and medical coverage while abroad. We did not experience any of these conditions but it was comforting thought that should something like this happen we were covered.
Suresh B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
We needed 'last minute' out of the US medical coverage for an inexpensive trip to Mexico. The insurance gave us peace of mind.
Sharlyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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