Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services
Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.
Learn more about Tokio Marine HCC Medical Insurance.
The trip included a
tour
Tokio Marine HCC Medical Insurance
Atlas Enterprise
I didn't need to use this insurance, but it seemed like IF I did it was the right plan for me. Luckily my one month trip in Norway went w/o problems.
Nicole P. would
recommend this plan to a friend or relative.
Tokio Marine HCC Medical Insurance
Atlas Expedition
Great coverage and peace of mind.
Michael-Ray P. would
recommend this plan to a friend or relative.
Tokio Marine HCC Medical Insurance
Atlas International
This was the first time we had traveled outside the U.S. since being on a Medicare plan and we wanted the extended coverage for peace of mind. The process couldn't have been easier and the rate was the best I found and had better coverage as well. Following my call and speaking with a rep regarding my questions, I received an email with the benefit coverage listed that I had requested., When I was ready to confirm the coverage, it was as simple as clicking on the link in the email and providing payment info. Glad we didn't need the coverage, but we do not regret buying the plan.
Shirley H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Tokio Marine HCC Medical Insurance
Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Tokio Marine HCC Medical Insurance
Atlas America
I would buy it again.
Estela L. would
recommend this plan to a friend or relative.
The trip included a
tour
Tokio Marine HCC Medical Insurance
Atlas Expedition
Since I did not have to file a claim, which I am grateful for, my review is in regards to coverage provided and price. I rated the coverage 5 stars since it had all of the coverages I was interested in, especially medical coverage. This policy offered the best option to purchase after paying the initial deposit on my trip in regard to preexisting conditions. Their window was longer than other policies. I rated the coverage 4 stars for price because there were less expensive options but their preexisting medical condition window was shorter. When I went to purchase this coverage I had already passed the date on the less expensive coverage. If you purchase travel insurance and medical is important to you, be sure to purchase as soon as possible after you pay your initial deposit for your trip. The preexisting condition window is very short on these policies.
Teddy B. would
recommend this plan to a friend or relative.
The trip included a
tour
Tokio Marine HCC Medical Insurance
Atlas Expedition
While I did not have to access the plan, it was comforting to know that I had coverage. Two students did have to go to the hospital while there. I hope they had coverage even though costs are quite different in Japan.
Janice M. would
recommend this plan to a friend or relative.
Tokio Marine HCC Medical Insurance
Atlas Expedition
I had a medical emergency while abroad. I contacted Tokio insurance to find where I should go for treatment. They said they would look into it and email me the specifics. Twelve hours later they responded that I was not insured by them so I should go anywhere I wanted. Clearly I was insured as I had the receipt in my hand. After my emergency was settled I contacted them again. This is where they said that because I contacted them outside of regular work hours they did not have access to my recent records. This is a major problem and needs to be resolved. During my medical emergency abroad, Tokio was slow to respond and gave me the wrong information. I will not recommend them
Cole N. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
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Carol
Thank you very much for your review. It is important for customers to let the providers know of any issues that may require their review. Tokio Marine HCC is always open to feedback from their members to improve their claim process.Jul 06,2018
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance
Atlas Expedition
Only way to be sure is by using it but we were fortunate that we didn’t have to
Mauricio A. would
recommend this plan to a friend or relative.
Tokio Marine HCC Medical Insurance
Atlas International
Good communications via email.
Dinyar S. would
recommend this plan to a friend or relative.
We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.
Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.
Please feel free to call us with any questions.