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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
2,151
ratings and reviews
96%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas International
This plan was inexpensive and easy to set up. My husband severely fractured his wrist in Mexico, and it has cost us almost $30,000 in surgeries ($24000 in Mexico and $5000 since returning). HCC has already paid all of the expenses that were not covered by our primary insurance since returning, and has promised to pay anything that our primary insurance does not pay from Mexico (if/when they decide). Jennifer, our case manager, has been fantastic.
Scott B. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
extremely difficult to contact personnell pre trip to verify certain coverages....I did not get these answered.
I went through several phone numbers on the "how to contact" page before getting a real working phone number. The main # IN BOLD was for advertising only. It never connected me to your personnell.
The lady I actually spoke with was very kind and helped as she could. At least I was told to always contact her department phone number--with was in small print-- NOT on the first page.
I am so glad that I had no issues. I will not contact your company in the future.
patricia h. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Having the coverage gave me a peace of mind. Luckily, I didn't get to use it.
Yelena M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Enterprise
We came very close to having to cancel this trip. I was in treatment for a non-healing foot wound at a wound treatment center, which got worse on the preceding days. We decided to start the trip because we had assurance that if it did not improve by Key West, we could fly back home and not lose all the money we paid for the trip.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Enterprise
Although it did provide adequate coverage it was very expensive.
Ellen M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your feedback.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    You chose the Atlas Enterprise plan which is rich in benefits including the Pre-Existing Condition Waiver when purchased within 21 days of the Initial Trip Payment for the full cost of the trip along with Primary coverage, a Medical limit of 200,000 USD and an Emergency Medical Evacuation limit of 1,000,000 USD. The plan also offers generous terms and limits for your personal belongings under Baggage coverage.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Apr 30,2019
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
My claim was fairly processed and it took 2.5 months to receive the settlement, which I thought was reasonable. The people I spoke with were helpful and they reached out to me via phone to let me know the additional information I had to provide. I was a little disappointed in the way they determined the trip interruption days and felt that I should have received a bit more per day because I had traveled a day before the trip actually began and they calculated that day into the daily amount of the trip cost. I think that I didn't explain that clearly enough for the person who settled the claim.

It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.

Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
Lynda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I highly recommend this insurance it was well worth the cost.
Joseph K. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I did not end up using any of the plan i bought but i think plans are reasonably priced.
Abdoulie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
It is a insurance policy that covers most of the what ifs on a trip for a fair price. I would use them again.
steveon w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas America
Good value money for the coverage
ANDREA B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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