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Travel Insurance Reviews Tokio Marine HCC - Medical Insurance Services

Tokio Marine HCC - Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC - Medical Insurance Services.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
2,156
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
This company is super sneaky and you should read their terms with magnified glass. I usually good at going over exception and exclusions as one can't go over every paragraph of text but yet they denied the coverage when my wife missed the flight stating there is no coverage for trip interruption due to airline fault. when i pointed out their hazard clause includes any delays due to common carrier, the company came back stating only trip delays that cause the loss over 50% of the trip would be covered. I would recommend everyone to stay out of this one but what you decide is totally up to you, of course
P.S. Takes weeks to get anything from the claim management (claim forms, email responses, etc)
Ellina B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your wife missed her flight during her trip. Acting as your advocate, InsureMyTrip contacted Tokio Marine HCC Medical Insurance's claims department to assist you with the claim. The claims representatives verified that the claims were adjudicated in accordance with the terms and conditions of the policy.

    Unfortunately, it was determined that the event that interrupted her trip did not fall within the scope of Trip Interruption for this specific plan.

    As you mentioned the certificate states the following under Trip Interruption: "Your arrival on the Trip being delayed due to a Hazard that causes You to lose 50% or more of the scheduled Trip duration"

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Feb 07,2019
Tokio Marine HCC Medical Insurance Atlas International
I didn't need to use the plan so I can't speak to it's ease of use if something went wrong.
Jena H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Cost and easiness of purchasing online are great. Coverage seems to be adequate to our needs.
Thankfully we didn’t have to submit a claim so we cannot comment on that.
Shalom H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas International
Great to have this coverage at a reasonable price but did not have to use.
Carol C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Enterprise
I did not use any of the coverage but felt secure having it .. look forward to using again on my next trip. I hope if I do have a clam, it would be dealt with promptly and appropriately..
Kevin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
The plan for my trip to Brazil was very reasonable considering the coverage I chose and the time I was there (about a week and a half) In my opinion it was very well worth the peace of mind of knowing I was insured in a country I had never been to before.
Connor F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Enterprise
Didn't need to use insurance, but thought the plan provided good coverage.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas America
Issue were resolved but took a long time to process...
GEETHA M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Purchase process was very efficient and the premium was fair based on the coverage.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Enterprise
Finally, the review you've been waiting for! Someone who actually filed a claim. My luggage was lost en route to Casablanca. It was missing for 36 hours, but during that time I was told by my tour leader to prepare for it to be missing for a much longer period. That meant shopping for cold weather / rain gear, slacks, shirts, sweaters, pjs, underwear, sundries. Fortunately, I had purchased a plan that included delayed luggage up to $600. Alas, my expenses were indeed covered -- with the exception of the taxi rides to and from the shopping center (to shop) and airport (to collect my suitcase when it finally arrived -- unlike the US, they do not deliver delayed luggage), which totaled $100.

I filed a claim upon return and it was quickly settled, within weeks. I was very pleased and would not hesitate to purchase this product again.
Ann K. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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