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Travel Insurance Reviews Tokio Marine HCC - Medical Insurance Services

Tokio Marine HCC - Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC - Medical Insurance Services.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
2,156
ratings and reviews
95%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas America
I have always bought your insurance in the last ten years and fortunately we never had to use until this trip. In July we had a little trouble and when we went to the clinic they tried to file a claim directly to you and they didn't manage to get any feedback so we paid by credit card. Once back in italy we received an email from you saying that this clinic had open a claim to you. We don't expect you to pay then since we already paid . however I wonder if this insurance is a valid choice for next trip since we buy the insurance to cover us if needed but this experience is not indicating this.
marco p. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Insuremytrip.com provided excellent options on their site. The only issue was that I did not process my request in time and was unable to get the general coverage that I wanted. To their credit, Tokio Marine HCC Medical Insurance was the only company to allow coverage request on the same day as travel. Since I did not have a claim, I cannot give a review of their service for claims.
Michael p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Thankfully, I did not have to file a claim but I had the peace of mind that I would be covered with insurance.
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
Easy to set up. Thankful I didn’t need it, it did give me peace of mind.
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I'm happy to say we didn't need to file a claim. However, we still feel like it was worth the peace of mind, and price, to purchase the plan just in case.
Sheray P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
Fortunately, I did not have to file a claim so I don't really know how good the policy would have been if needed.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Enterprise
I didn't need to use this insurance, but it seemed like IF I did it was the right plan for me. Luckily my one month trip in Norway went w/o problems.
Nicole P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
Great coverage and peace of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
This was the first time we had traveled outside the U.S. since being on a Medicare plan and we wanted the extended coverage for peace of mind. The process couldn't have been easier and the rate was the best I found and had better coverage as well. Following my call and speaking with a rep regarding my questions, I received an email with the benefit coverage listed that I had requested., When I was ready to confirm the coverage, it was as simple as clicking on the link in the email and providing payment info. Glad we didn't need the coverage, but we do not regret buying the plan.
Shirley H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on this policy.

    We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.

    Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.

    Please feel free to call us with any questions.
    Jul 24,2018
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