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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services

Tokio Marine HCC Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC Medical Insurance.

Customers rated Tokio Marine HCC Medical Insurance
4.56 out of 5
1,855
ratings and reviews
96%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas International
I didn’t have to use this insurance but it seemed to be comprehensive and a good price.
Erin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I tried to call all possible Numbers in Germany, It did not work.
I tried to send email and they said I should send a letter to an adreds in USA.
So I was sick, in Germany, and to contact them (what was almost impossible) I should send a letter.
Layane C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were dissatisfied with Tokio Marine's 24 hour assistance services. Your policy offers secondary medical coverage outside your home country for a relatively short term basis.

    Tokio Marine does not restrict you to a network of medical providers, so you are free to seek medical treatment from any certified medical provider. You should expect to pay out of pocket and receive reimbursement only after your medical claim has first been submitted to a primary health care provider.

    Please keep in mind that the following expenses must always be Pre-certified:
    ï‚Ÿ Inpatient care
    ï‚Ÿ any Surgery or Surgical Procedure
    ï‚Ÿ care in an Extended Care Facility
    ï‚Ÿ Home Nursing Care
    ï‚Ÿ Durable Medical Equipment
    ï‚Ÿ artificial limbs
    ï‚Ÿ Computerized Tomography (CAT Scan)
    ï‚Ÿ Magnetic Resonance Imaging (MRI)

    Apparently your injury did not require
    Pre-certification or Tokio Marine would have instructed you to:
    1. Contact the Plan Administrator at the telephone number contained in the Member’s Certificate as soon as possible before the expense is to be incurred; and
    2. Comply with the instructions of the Plan Administrator and submit any information or documents they require; and
    3. Notify all Physicians, Hospitals and other providers that this insurance contains Pre-certification requirements and ask them to fully cooperate with the Plan Administrator.

    Once again, we apologize that this may not have been fully explained to you during your phone call with the 24 hour assistance service.
    Nov 21,2018
Tokio Marine HCC Medical Insurance Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Fortunately, I did not use the plan, but for the price, it eliminated the worry of the "what if".
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Enterprise
Found this website through general Internet search//Prices were very reasonable//Easy to compare plans showing individual coverage type and amounts//Very satisfied//Recommend to use in the future.
paul g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
The plan gave peace of mind. The possibility of getting sick or injured abroad is concerning. Had either of us needed medical care it was good to simply have that available.
Michael G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Enterprise
Insure my trip personnel were always helpful patient and looking for exactly what my insurance needs were.
Barbara E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas America
Did not use it, so I can't give any opinion on client assistance.
Manuela d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Traveled to an Eastern European country and 3rd party "insurance" was necessary. I used this as proof of insurance and had no issues. It covered the requirements to enter the country. Never used which is always positive!
Justin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas Enterprise
Didn't need to use the insurance, so I can't comment on the claims process. But I needed to have coverage just in case and this plan fit my needs.
Stephen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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