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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
3,289
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Select
Awesome cruise. No problems Great service. Thanks
Randall C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I have bought this coverage for many trips but had never before filed a claim. This time I suffered a knee injury before the trip and was unable to go. I submitted all the required information and the plan reimbursed the airline change fee for the trip.
Jean W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Travelex Travel Basic
Fortunately, we didn’t need to use it. We are in our early seventies and this plan was an immense source of comfort. Being on Original Medicare, with excellent secondary coverage, we took very low medical expense coverage of only $15,000. That kept the cost low. Trip was to Hawaii.

Evacuation coverage was my reason for taking it.

I learned how important this coverage is on a QE2 cruise from New York to Southampton England. A man suffered a medical emergency well out in the Atlantic, with Nova Scotia the nearest land. A medical helicopter followed by a large refueling plane came to the ship. Due to heavy waves, both the man and his wife were lifted into the helicopter in a basket. Wonder what that cost?
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Good price for good coverage from a known insurer. Didn't need to use it, so I don't have any feedback about the claims process.
Jeff C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
good price for what it covered. Covered much more than what I could get through my cruise company insurance for a lower price. Didn't need it, but was thankful to have it if it was needed.
Donald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
It was our first time buying travel insurance. We did it because the tickets were expensive. We had a family emergency and my mother was hospitalized for almost three weeks. We had to cancel the trip. Travelex reimbursed us 100% of our tickets once we completed the forms and provided the requested documents. It was an easy procedure. Once we submitted the documents, their response was fast. It gives you peace of mind knowing that you can get your money back if something like this happens.
Roxana B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Easy to enroll and select appropriate plan. Pricing is competitive.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Select
We travel to Mexico every year, and we always purchase travel insurance, specifically for the medical and evacuation coverage. This year during our 3.5 month stay, my father-in-law became gravely ill, so we had to travel back. We made it in time to be with him when he passed. Later, we traveled back to complete our trip. After returning home, we telephoned, and received information on how to file a claim, as the policy covered trip interruption, which we never had even thought about. Within a couple of weeks of them receiving all of the required documents, we received a check in the mail, which covered approximately three quarters of our expenses.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
This plan gave me peace of mind in case I needed to use it. However, they weren't very good with e-mailing documentation or plan costs. I think the only time I received information about plan cost was over the phone as I was making changes. Also, I could not find a single e-mail with the specific coverages and limits of my plan. I did have a hefty PDF with the general terms and conditions, but nothing outlining my specific coverages.
Raul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your information.
    Customers would only receive policies on the date of purchase or in response to a request to amend your policy.

    We did review the correspondence that you received from Travelex and did find that you received their Confirmation of Coverage and policy certificate when you first purchased the policy. The Confirmation of Coverage was a link at the bottom of the email containing your name, coverage and trip details.

    This policy did not change until you called us on May 1st to amend the return date and increase your total trip cost. Once this request was processed, Travelex again sent you a revised policy showing the change in premium and including a revised Confirmation of Coverage.

    Although you did not see the documents attached to the emails from Travelex, it should be there if you review your correspondence. If you still need our assistance, please give us a call.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 17,2019
Travelex Flight Insure
Wonderful service. Wishing you the best
Timothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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