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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,237
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Flight Insure
Very easy and very convenient. It was worth it just for the peace of mind
Barry G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Flight Insure
Simple and quick. Thanks!
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Great customer service !
Constance W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Basically, the plan coverage was far less than I had expected. In the end we cancelled our trip at the earliets penalty deadline because of mounting EU/Italy/Covid uncertainties. We cancelled in time to avoid most penalties. We could not cancel several train tickets and resceduling was a nonstarter. Our claim was thus relatively minor (less than 5% of trip cost) and less than half of the premium paid. It seemed like a fair claim.

Lesson: Read the fine print which, it turns out, eliminated all the threats that I thought were most likely and needed to be insured.
Steven R. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback.

    Travelex has provided the following response:

    "Thank you for taking the time to post about your experience.



    We empathize with your situation. It is important to remember that insurance is highly regulated and all claims are determined based on the documentation submitted and the policy details for the policy purchased. Travelex Insurance and Berkshire Hathaway Specialty Insurance Company, the claim administrator, are required to follow the policy. The policy purchased is a Named Peril Policy, which means that any eligible reason for cancellation is listed in the policy. The policy itself does list which Named Perils would be covered (which you can view by clicking “view certificate” on the Insure My Trip website). Unfortunately, uncertainties and fears related to travel are not covered reasons under the policy (and would not be covered events for most policies).

    Please contact us if you have further questions or concerns at [email protected]"
    Oct 05,2021
Travelex Flight Insure
This plan met my needs, and customized to fit those needs. I will purchase again for all our foreign and domestic travel.
Marc P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Understandably, it takes a while to get forms submitted and I knew upfront that I wouldn't get my money back right away. They were helpful and understanding and it didn't take too long for the pay out.
Whitney R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Unfortunately, had to cancel a long-awaited hiking trip in the Rockies because of a health issue. Our claim (accompanied by my doctor’s statement) was processed quickly and covered the amounts we would have otherwise lost.
JOHN M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
The plane didn’t go down so there was no claim on the insurance. Thank
Goodness.
Deborah E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Used to offer a yearly flight insure plan and have not come back with it
Scott K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
We didn't go on the cruise :( I actually forgot about this insurance plan. We ended up going somewhere else in FL for a week. I wish I would have remembered this so I could have covered this trip instead. Ohh well, too late to turn back and it definitely isn't the company's fault. Thanks!
Danielle C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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