Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.54 out of 5
1,758
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic
Too expensive I thought
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for submitting your review.

    The policy premiums are based on the age of the travelers, length of trip and cost of trip. Please also keep in mind that you selected a TravelSafe Classic plan which provides as much as 100,000 USD in primary medical and 1,000,000 USD in emergency medical evacuation per person along with the preexisting condition waiver.

    In the future, you may wish to call us to compare the various plans prior to purchase. Please feel free to call us at 800-487-4722 if you have any questions or concerns.
    Jun 14,2018
The trip included a
cruise
tour
TravelSafe Classic
I thought 5 months was too long to receive my claim money.
Paul F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Dear Paul,

    Thank you for providing us with honest feedback. Learning about the individual experiences of our travelers helps us better shape our products and services. You are correct – 5 months is too long for a claim to be paid, and we are very sorry this has been your experience.

    We are working on improving our claims process with our claims administrator, Trip Mate, so we can pay claims in a timely manner. Hopefully this one experience hasn’t prevented you from using us in the future.

    Sincerely,

    Amanda Hand
    Marketer
    Team TravelSafe
    Jun 13,2018
TravelSafe Classic
Didn't have a claim so I don't know if the plan works or not.
Gary J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Not much to say. This plan covers all our needs, and is very reasonably priced. We just "set it and forget it". I will be purchasing it again in a couple of weeks to cover our next cruise.
AlanOK J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Had to leave cruise due to death in family. Had all the info and sent in a claim, got paid. It was that easy. I always buy insurance, unfortunately (or fortunately) we had to use it. I strongly recommend buying.
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I did not have to use the plan so I cannot rate how the claim process is; however, the peace of mind having trip insurance for a 13 night transatlantic cruise followed by an extended stay in Europe was worth the cost. Comparing this plan to others, it provided great coverage for a reasonable price.
Jennifer R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic Plus
Claim was settled within 60 days, I think that was very reasonable considering the experience I have had with other travel insurers.
Patrice W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I didn’t have to use the coverage on this trip, however, I did have to file a claim for last years trip due to my father in law passing away while we were on a cruise. All expenses I sent in were paid and the process was easy. I was told that due to other natural disasters at the time that there were many claims ahead of mine. I had no problem with that and highly recommended to all!
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Basic
Didn't have to use the plan but was glad to know it was available if needed.
Clayton M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
We have friends that used this site and due to an accident needed to be airlifted back home. Gives us peace of mind
Beverly W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for that information.

    All Comprehensive Plans include Emergency Medical Evacuation and Repatriation coverage. Your TravelSafe Classic provided limits of 1,000,000 USD per person and also included "Hospital of Choice":

    "Subject to the terms and conditions of this item #2, You may choose a Medical Evacuation to a Hospital in a city within the USA other than Your home city, but the maximum amount payable is limited to the cost of a Medical Evacuation to Your home city."

    Please feel free to call Customer Care at 800-487-4722 if you have any questions.
    May 23,2018
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