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Travel Insurance Reviews WorldTrips Atlas Journey Economy

Atlas Journey Economy, underwritten by U.S. Specialty Insurance Company (USSIC), is a comprehensive travel insurance plan for budget-conscious U.S. residents traveling domestically and abroad.

Customers rated the WorldTrips Atlas Journey Economy plan
4.59 out of 5
100
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
WorldTrips Atlas Journey Economy
Although I didn't need to file a claim, it was nice having the peace of mind while traveling.
Sheila T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Economy
Although the claim process was not a prompt and personal one, the outcome was great. We were fully reimbursed with no hassles. Three thumbs up for Atlas Journey Economy!
James W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Journey Economy
Very Difficult to contact customer, they would not return my call with an email when I was unable to reach them because of time zone difference
William V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Journey Economy
Trip delay due to Covid. Didn't take taxis to pharmacy twice or to the train station, switched hotels, ate for 3 days on $15, took train instead of flying, all to save $'s...but they wouldn't pay for a $10 taxi ride because I didn't have a receipt (it was late at night, I'd been traveling all day and I forgot). Two good lessons: 1) don't worry about saving them $'s; and, 2) get receipts for EVERYTHING!
Lee T. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Journey Economy
Claims take forever to be answered and there is a lot of back and forth before you are approved and paid out.
Tam L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Journey Economy
we ended up needing to cancel our trip and we were not able to get refunded due to our reason. It was disappointing to pay for travel insurance coverage and not get covered
Emily B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Journey Economy
Buying is easy. Filling a claim SUPER HARD. For starters the service for claims is subcontracted out located in New York and will not accommodate any West Coast hours. They're happy to sell you a policy on the west coast but not happy to answer any questions or get information during normal business hours. Further obtaining the appropriate forms and documentation is made extraordinarily difficult if not impossible with zero customer service. While the policy on its face appears to cover all risks pray you never have to use it. Front end is good, back end is tragically bad.
Thad W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Journey Economy
Great peace of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas Journey Economy
I purchased this plan because of the positive ratings for a trip were taking to the UK and France. 6 days into our trip, while in England, I came down with COVID. I self-tested for the virus and was very sick and unable to complete the second leg of the trip and ended up staying in bed for 6 days in a London hotel. I was unable to use a pre-purchased train ticket and lost a one night stay deposit for our hotel in Paris. World Trips would not cover the expenses because I didn't see a doctor or go to a hospital even though I provided proof of the ticket and hotel purchases and non-use. To add insult to injury, I received one apology after another for the length of time they took to process the claim (almost 3 months). My advice is 1. Select another provider and 2. If you do get sick make sure you have proof from a medical provider.
Scott F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Economy
Any questions to WorldTrips customer service received slow responses via email.
Peter R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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