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Travel Insurance Reviews WorldTrips Atlas Journey Economy

Atlas Journey Economy, underwritten by U.S. Specialty Insurance Company (USSIC), is a comprehensive travel insurance plan for budget-conscious U.S. residents traveling domestically and abroad.

To learn more, see the WorldTrips Atlas Journey Economy product page.

Customers rated the WorldTrips Atlas Journey Economy plan
4.46 out of 5
172
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
tour
WorldTrips Atlas Journey Economy
Hard to review an insurance policy if you haven't put in a claim.
We took the trip knowing that we were covered and had peace of mind.
Brian R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
WorldTrips Atlas Journey Economy
Had my flight to Vietnam was cancelled due to weather. I wanted to go for the duration of my initial vacation so I contacted Insure my Trip and talked to a gentleman regarding my options. He informed me that since my trip was cancelled, if I moved it over by 2 days, any additional costs would be covered. Long story short, I submitted my claim and basically nothing was covered! I was out $2500. Think twice before using this insurance provider. I will never use this company again.
Mark H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    Thank you for your feedback. We are very sorry to hear about the inconvenience you have experienced. Please reach out should you wish to be contacted about your claim. Our team would be happy to discuss this further, offline.
    Jan 24,2024
The trip included a
cruise
WorldTrips Atlas Journey Economy
Very easy to read options, compare plan inclusions on their site. Fortunately we have never had to file a claim so I don't really know how good this is, that's the proof! Don't think you should need to buy a plan until right before you are into the cancellation penalties, most cruises that is 120 days/4 months before sail. A $2000 insurance policy on $31000 cruise is non refundable after your grace period so you possibly will lose that.
Kala T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Journey Economy
The peace of mind I had during my trip was worth the expense of the insurance.
MaryAnn w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Journey Economy
We bought the Atlas Journey Economy plan never imagining the worst-- a serious accident in small city Sicily resulting in a 5 week hospital stay, transfer by ground and air ambulance, surgery (in a public hospital in Sicily, not recommended!) The company that Atlas uses to facilitate care, OnCall International, did some things well and some things VERY poorly. Their coordination of care depends heavily on the care provider (doctor) being willing to communicate with their medical team, resulting in delays of (what I perceived as) timely and appropriate transfers for medical care, and return home. That being said, they were always available to me by phone, quickly authorized care where covered and appropriate. Their staff on the whole was supportive and helpful.

I recognize our case was quite complicated by the horrible attitude and lack of cooperation by the care providers in Sicily (noted to me by the families of other patients and local people as well, and validated by the doctors in Rome who, despite repeated attempts by OnCall International NEVER provided a detailed care summary to the doctors in Rome who assumed treatment, or to me). I believe that OnCall did try their best, but their "local affiliates" in both Sicily and Rome were less effective than I would have liked in getting things done in a timely manner to get my husband out of Sicily and to Rome.

Otherwise I think the company did an excellent job of getting care for my husband against the backdrop of a really difficult situation.

I am currently in the process of submitting the non-medical (trip interruption) portion of the claim so can't yet comment on the brokers used by the company for that. I will say that the WorldTrips agent was very helpful in pointing me in the right direction regarding contact numbers, forms needed and the like.

I wouldn't hesitate to use this company again-- although given what we have cost them they might not be happy to insure us again!
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
WorldTrips Atlas Journey Economy
My claim was due to illness. My companion could not travel. I provided a letter from her doctor. Due to confidentially (HIPPA) I could not request a doctor to complete a separate form. I was only asking for a small portion of my travel ticket to be return. Your customer service agent would never refer me to a supervisor and every case cannot be settle via a form. Via face book and every person i speak with will no about your stealing insurance money not providing restitution.
Belinda D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
WorldTrips Atlas Journey Economy
We missed 4 ports of call on a trip to Iceland, Greenland, and Canada because of weather. Our ship was delayed 48 hours on the very first day and then we missed 2 more ports of call during the trip. I filed a claim with documentation from the cruise line that clearly stated it was a weather delay/issue but my claim was denied because we were already onboard the ship! I've used many other travel insurance providers and a missed port of call was ALWAYS covered under the trip interruption clause. We checked the other policies and the language was the same as in the World Trips policy so they just didn't want to pay for a set of circumstances that clearly was a trip interruption
Dennis H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
WorldTrips Atlas Journey Economy
Our trip was delayed on the return trip, but the plan does not mention covering delays on return. Why should this delay not be covered, getting home a day late cost me not being able to work that day.
Brian K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    We are sorry for your travel delays. Your plan does have delay benefits for departure, during, and return so we encourage you to file a claim so we can evaluate your situation for any applicable coverages. Thank you for reaching out and we wish you safe travels.
    Oct 19,2023
WorldTrips Atlas Journey Economy
The Insuremytrip representative listened to what I needed and matched me with the right policy. Adventure sports, etc. were all covered for a reasonable price. Great product at a reasonable price.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
WorldTrips Atlas Journey Economy
I did not need to file a claim. The price could be a little lower , but it wasn’t a bad price. I used my trip insurance last year and I was refunded for expenses after tiring in paperwork. Fairly easy process.
Margaret L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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