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Travel Insurance Reviews WorldTrips Atlas Journey Preferred

Atlas Journey Preferred, underwritten by U.S. Specialty Insurance Company (USSIC), is a comprehensive travel insurance plan for U.S. residents traveling domestically and abroad.

Customers rated the WorldTrips Atlas Journey Preferred plan
4.08 out of 5
15
ratings and reviews
80%
recommended
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Filed claim
WorldTrips Atlas Journey Preferred
The process was simple and easy. It's great you are not stuck with having only one plan presented for your review, you have an opportunity to choose from several plans.
Anita H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
WorldTrips Atlas Journey Preferred
It covered what we needed. The price was good for the coverage we got. I don’t know about the clams process because luckily we didn’t need it.
Christopher H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
WorldTrips Atlas Journey Preferred
We had a really difficult ending to our amazing trip to Portugal. We ran into issues at the airport and with COVID testing, none of which were our fault. We consider this to be a travel delay and a travel inconvenience. However, the plan that we purchased apparently does not cover our specific situation. We were not reimbursed any of the $2000 we were charged during our extended stay. The reason we bought the additional travel insurance was exactly for this unpredictable and unforeseeable kind of scenario. We're very disappointed in the timeliness of the response to our claim, the unhelpful people we spoke with on the phone, and the unwillingness to accept our claim.
MICHAEL R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from World Trips.

    "The claims for this insured were reviewed under the Trip Interruption, Travel Delay, and Travel Inconvenience benefits of the policy purchased. Regrettably, the claims submitted are not covered under the policy. If the insured would like to appeal this decision, please submit a written appeal to [email protected] and include any additional documentation they have to support the claim."
    Oct 11,2021
WorldTrips Atlas Journey Preferred
All insurance plans that go through CBP for claim processing are terrible. They take forever to process claims and its very difficult to follow up on. CBP is a bottleneck.
Eduardo G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the response from WorldTrips.

    "CBP has reviewed the claims in question and has processed them per the terms and conditions of the policy. Please reach out to CBP for additional information payment details."
    Oct 13,2021
WorldTrips Atlas Journey Preferred
The plan looks good on paper, and the cost was reasonable. Since I didn't need to make a claim, I have no idea how well that would work.
Stein H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Journey Preferred
No problem with my trip. The cost of the insurance was a decent price. I felt at ease knowing I had this plan. Next trip, I will get insurance through this company.
Bernadette T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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