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United States Airport Statistics & Travel Data

In an effort to help empower passengers to make more informed decisions when booking flights, InsureMyTrip Research regularly evaluates the on-time performance records for U.S. airports and domestic flights. This resource page provides U.S. airport statistics and travel data on airline delays and cancellation. The data is also used by researchers to make predictions regarding how air travel will likely be impacted during certain times of the year. In addition, the airport statistics are also useful for passengers when researching types of travel insurance plans.

Table of Contents

09/16/2020

U.S. Airports Ranked By Flight Cancellation Rates - 2020

InsureMyTrip analyzed the latest flight cancellation data gathered by the U.S. Department of Transportation’s (DOT) Bureau of Transportation Statistics (BTS) to gain a closer look at the impact of COVID-19, and other factors, on U.S. Airports.

Summary:

  • Chicago Midway International reported the highest cancellation rates in the country so far this year with an average cancellation rate nearing 20 percent. In 2019, Chicago Midway averaged around 3.8 percent of flights cancelled.
  • Las Vegas, Burbank, Dallas, Oakland, and Houston also reported high volume of flights cancelled.
  • Kahului Airport maintains a consistent reputation for punctuality, another quarter of low cancellations.

This ranking shows U.S. airports with the most and least percentage of flights canceled. This updated list is based on newly released data, which now includes January through May of 2020.

Rank
Airport
City
1
MDW
Chicago
27126
5337
19.67%
2
LAS
Las Vegas
55180
9050
16.40%
3
BUR
Burbank
10480
1664
15.88%
4
DAL
Dallas
26071
4013
15.39%
5
OAK
Oakland
16292
2447
15.02%
6
HOU
Houston
20006
2989
14.94%
7
BUF
Buffalo
8438
1225
14.52%
8
CHS
Charleston
7924
1129
14.25%
9
MCI
Kansas City
17306
2451
14.16%
10
MSY
New Orleans
18631
2623
14.08%
11
BNA
Nashville
27302
3759
13.77%
12
GRR
Grand Rapids
7167
969
13.52%
13
SJC
San Jose
21086
2795
13.26%
14
BWI
Baltimore
33004
4369
13.24%
15
ABQ
Albuquerque
8199
1075
13.11%
16
SAT
San Antonio
12923
1674
12.95%
17
STL
St. Louis
23772
3051
12.83%
18
TYS
Knoxville
6502
831
12.78%
19
SNA
Santa Ana
12784
1628
12.73%
20
RNO
Reno
7383
937
12.69%
21
ONT
Ontario
7698
970
12.60%
22
SDF
Louisville
8579
1081
12.60%
23
AUS
Austin
20813
2608
12.53%
24
IND
Indianapolis
16493
2062
12.50%
25
CLT
Charlotte
89038
10935
12.28%
26
BHM
Birmingham
6356
778
12.24%
27
SAN
San Deigo
30331
3692
12.17%
28
OMA
Omaha
8721
1057
12.12%
29
PHL
Philadelphia
46934
5667
12.07%
30
DEN
Denver
91073
10956
12.03%
31
SMF
Sacramento
18168
2180
12.00%
32
DSM
Des Moines
6124
732
11.95%
33
ELP
El Paso
5945
703
11.83%
34
MKE
Milwaukee
11273
1331
11.81%
35
MEM
Memphis
8146
956
11.74%
36
DCA
Washington DC
42957
5025
11.70%
37
JAX
Jacksonville
9599
1121
11.68%
38
LGA
New York
44869
5169
11.52%
39
CVG
Cincinnati
15161
1745
11.51%
40
TPA
Tampa
26772
3081
11.51%
41
ORD
Chicago
119017
13512
11.35%
42
PIT
Pittsburgh
15754
1786
11.34%
43
RIC
Richmond
8665
979
11.30%
44
PHX
Phoenix
61112
6892
11.28%
45
PBI
West Palm Beach/Palm Beach
9989
1119
11.20%
46
DFW
Dallas/Fort Worth
99777
11075
11.10%
47
BDL
Hartford
9102
1009
11.09%
48
RDU
Raleigh/Durham
19671
2170
11.03%
49
ORF
Norfolk
7663
845
11.03%
50
OKC
Oklahoma City
8131
885
10.88%
51
CMH
Columbus
14795
1606
10.86%
52
EWR
Newark
43687
4627
10.59%
53
CLE
Cleveland
14933
1577
10.56%
54
MCO
Orlando
48478
5104
10.53%
55
IAD
Washington DC
28697
2962
10.32%
56
FLL
Ft. Lauderdale
33935
3492
10.29%
57
MIA
Miami
29674
3008
10.14%
58
BOS
Boston
43913
4438
10.11%
59
RSW
Ft. Myers
16018
1581
9.87%
60
SFO
San Francisco
49556
4774
9.63%
61
ATL
Atlanta
117451
11311
9.63%
62
IAH
Houston
54585
5151
9.44%
63
TUS
Tucson
6825
644
9.44%
64
LAX
Los Angeles
71267
6648
9.33%
65
JFK
New York
34449
3170
9.20%
66
MSP
Minneapolis
46631
4152
8.90%
67
PDX
Portland
24067
2109
8.76%
68
GEG
Spokane
6977
573
8.21%
69
DTW
Detroit
52483
4128
7.87%
70
SLC
Salt Lake City
39286
3067
7.81%
71
SJU
San Juan
9037
685
7.58%
72
SEA
Seattle
56838
4208
7.40%
73
BOI
Boise
8164
600
7.35%
74
OGG
Kahului
7741
503
6.50%
75
HNL
Honolulu
17450
941
5.39%

Methodology

Rankings were based on the flight cancellation rate per airport. Airports on the list also reported 5,900 or more scheduled flights for 2020. InsureMyTrip and The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS). BTS tracks the on-time performance of domestic flights operated by large air carriers.

02/25/2020

Busiest U.S. Airports Ranked by Flight Cancellation Rates - 2019

InsureMyTrip issues its latest airport rankings for flight cancellations

Summary

  • Chicago Midway International reported the highest cancellation rates in the country, bad storms and the groundings of 737 Max jets likely contributed to the spike.
  • Hartsfield-Jackson Atlanta International continues to make an impressive on-time performance comeback in 2019.
  • New York's LaGuardia no longer reports the highest percentage of canceled flights in the country. The NYC airport now ranks 8th, a significant improvement.
  • California wildfires led to a significant increase in flight cancellations for Burbank last year.
  • Salt Lake City International in Utah and Kahului Airport in Hawaii maintain a consistent reputation for punctuality, celebrating another year of shocking low cancellations.

This ranking shows U.S. airports with the most and least percentage of flights canceled. This updated list is based on newly released data, which now includes all of 2019.

Rank/Airport

Rank (Worst)

Airport

City

% of Cancelled Flights

1

MDW

Chicago

3.88%

2

BUR

Burbank

3.37%

3

ORD

Chicago

3.22%

4

EWR

Newark

3.14%

5

BUF

Buffalo

3.13%

6

HOU

Houston

3.13%

7

DAL

Dallas

3.08%

8

LGA

New York

2.88%

9

GRR

Grand Rapids

2.76%

10

ORF

Norfolk

2.58%

11

DFW

Dallas/Fort Worth

2.57%

12

DCA

Washington DC

2.50%

13

BWI

Baltimore

2.48%

14

PHL

Philadelphia

2.42%

15

MKE

Milwaukee

2.34%

16

PVD

Providence

2.31%

17

SFO

San Francisco

2.31%

18

CHS

Charleston

2.26%

19

STL

St. Louis

2.23%

20

CLE

Cleveland

2.22%

21

BHM

Birmingham

2.21%

22

BOS

Boston

2.13%

23

MEM

Memphis

2.11%

24

RIC

Richmond

2.07%

25

DEN

Denver

2.05%

26

MCI

Kansas City

2.05%

27

OAK

Oakland

1.97%

28

CMH

Columbus

1.95%

29

BDL

Hartford

1.95%

30

OKC

Oklahoma City

1.92%

31

IND

Indianapolis

1.88%

32

OMA

Omaha

1.87%

33

MSY

New Orleans

1.86%

34

PIT

Pittsburgh

1.80%

35

JAX

Jacksonville

1.79%

36

TYS

Knoxville

1.78%

37

SDF

Louisville

1.77%

38

SJC

San Jose

1.72%

39

CVG

Cincinnati

1.68%

40

BNA

Nashville

1.67%

41

MCO

Orlando

1.66%

42

CLT

Charlotte

1.66%

43

RDU

Raleigh/Durham

1.64%

44

IAD

Washington DC

1.63%

45

JFK

New York

1.60%

46

SAN

San Diego

1.59%

47

PBI

West Palm Beach/Palm Beach

1.55%

48

ELP

El Paso

1.49%

49

ONT

Ontario

1.47%

50

ANC

Anchorage

1.44%

51

RNO

Reno

1.43%

52

TUS

Tucson

1.40%

53

SAT

San Antonio

1.40%

54

IAH

Houston

1.39%

55

AUS

Austin

1.38%

56

SMF

Sacremento

1.37%

57

TPA

Tampa

1.35%

58

PHX

Phoenix

1.33%

59

ABQ

Albuquerque

1.32%

60

SNA

Santa Ana

1.26%

61

LAS

Las Vegas

1.26%

62

FLL

Fort Lauderdale

1.25%

63

LAX

Los Angeles

1.20%

64

RSW

Fort Myers

1.19%

65

MIA

Miami

1.15%

66

SEA

Seattle

1.08%

67

DTW

Detroit

1.07%

68

MSP

Minneapolis

1.04%

69

GEG

Spokane

1.00%

70

SJU

San Juan

0.87%

71

PDX

Portland

0.83%

72

BOI

Boise

0.73%

73

ATL

Atlanta

0.61%

74

HNL

Honolulu

0.44%

75

SLC

Salt Lake City

0.42%

76

OGG

Kahului

0.41%

Dealing With Flight Delays

Each airline has its own flight delay policy for passengers waiting at the airport; there are no federal requirements. Travelers concerned about delays should be aware of the following:

  • Generally, early departures are less likely to be delayed.
  • Book a non-stop flight (no stops).
  • When booking, ask the airline about the on-time performance percentage for an individual flight.
  • Closer to departure, check real-time airport data. This will provide timely information on weather concerns or air traffic delays.
  • Be aware of "creeping delays." This is when an airline continues to push back a departure time it can sometimes be extended for hours or lead to a cancellation.
  • If a flight is delayed, try to learn the reason why to better gauge if the flight is in jeopardy of being canceled. Reasons for delays may include maintenance, fueling, crew issues, weather, previous flight with the same aircraft arrived late, causing the present flight to depart late, or security issues.
  • Some flights will be delayed on the tarmac before or after take-off. As a general rule, DOT prohibits flights to remain on the tarmac for more than three hours.

Passengers with departing flights at busier airports should consider travel insurance with robust travel delay benefits.

To schedule an interview with an expert or to request specific research data, please contact [email protected].

Methodology

Rankings were based on the flight cancellation rate per airport. Airports on the list also reported 19,000 or more scheduled flights for 2019. Data Source: InsureMyTrip and The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS). BTS tracks the on-time performance of domestic flights operated by large air carriers.

12/19/2019

25 Busiest U.S. Airports for Holiday Travel

In an effort to help empower travelers to make more informed decisions when it comes to holiday travel preparations, InsureMyTrip predicts which U.S. airports will likely be the busiest, and reviews how the latest data trends can aid travelers when comparing travel insurance benefits.

Summary:

  • Chicago O’Hare International and Hartsfield-Jackson Atlanta International will be the busiest airports in the country during the 2019 holiday season
  • Passengers should check crowd-sourced airport security wait times by using the My TSA application and prepare for longer lines during Christmas week
  • Passengers with departing flights at busier airports are more likely to utilize a travel delay benefit and, therefore, may want to compare travel insurance policies with better delay protection

Busiest Airports This Christmas

According to InsureMyTrip, this is the list of busiest airports for Christmas week, based on total domestic flights reported for 2019 thus far:

Rank

Airport

City

Number of Domestic Flights

1

ORD

Chicago

299,839

2

ATL

Atlanta

298,377

3

DFW

Dallas

227,850

4

DEN

Denver

214,451

5

CLT

Charlotte

190,982

6

LAX

Los Angeles

187,571

7

SEA

Seattle

145,350

8

IAH

Houston

134,480

9

PHX

Phoenix

133,475

10

SFO

San Francisco

133,099

11

DTW

Detroit

132,696

12

LGA

New York

129,909

13

LAS

Las Vegas

126,313

14

MSP

Minneapolis

122,638

15

EWR

Newark

118,254

16

PHL

Philadelphia

117,930

17

BOS

Boston

113,571

18

DCA

Washington DC

107,925

19

MCO

Orlando

106,538

20

JFK

New York

96,310

21

SLC

Salt Lake City

91,400

22

BWI

Baltimore

78,560

23

SAN

San Diego

74,708

24

FTL

Fort Lauderdale

73,019

25

WDI

Washington DC

69,709

InsureMyTrip analyzed non-stop domestic flights by major air carriers collected in 2019 thus far by the Bureau of Transportation Statistics.

Longest Estimated Security Wait Times

According to InsureMyTrip, here’s a general look at the time of the week when security wait times for passengers tend to be the longest:

Code

Airport

Busiest Day & Time

Average Wait Time

ORD

Chicago O'Hare International

Sun. between 8 am - 9 am

30 - 45 min

ATL

Hartsfield-Jackson Atlanta International

Mon. between 7 am - 9 am

30 - 45 min

DFW

Dallas/Fort Worth International

Sun. between 6 am - 7 am

15 - 30 min

DEN

Denver International

Sun. between 9 am - 10 am and Sat. 8 am - 10 am

30 - 45 min

CLT

Charlotte Douglas International

Sun. 1 pm - 2 pm

60 min or more

LAX

Los Angeles International

Varies*

15 - 30 minutes, most of the time

SEA

Seattle/Tacoma International

Sat. 6 am - 8 am

30 - 45 min

IAH

George Bush Intercontinental/Houston

Wed. 2 pm - 4 pm and Fri. 5 am - 6 am

30 - 45 min

PHX

Phoenix Sky Harbor International

Tues. 5 am - 6 am

15 - 30 min

SFO

San Francisco International

Thurs. 8 am - 9 am and Fri

15 - 30 min

Methodology

This data was collected by the Transportation Security Agency (TSA) and analyzed by InsureMyTrip. Data only includes standard wait time estimates for the busiest U.S. airports, based off the latest historical data available. Does not include wait times for TSA PreCheck passengers.

*Los Angeles International is listed as varied wait times, due to no clear day and time when extended wait times are more likely to happen.

Both the TSA and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. While security wait times are dynamic, travelers can check crowd-sourced airport security wait times by using the My TSA app prior to departure.

Best Protection for Flight Delays

Based on these data results, travelers can make smarter choices about their travel plans and travel insurance purchases. For example, passengers with departing flights at busier airports are more likely to utilize a travel delay benefit and, therefore, may want to compare travel insurance policies with better delay protection.

Travel delay benefits vary with each travel insurance provider, generally between a 5 and 24-hour window. The benefit is designed to provide reimbursement for reasonable meals and accommodations while unable to travel.

Tip: Travelers must be delayed for a certain number of hours before this benefit can be applied. When comparing travel insurance, look for the minimum delay time (typically, starting at 5 hours) to start qualifying for coverage as soon as possible.

Best Protection for Delayed Bags

Travelers may also want to ensure baggage delay coverage is included under a selected comprehensive travel insurance plan. Baggage delay coverage generally becomes active after belongings have been delayed for a specified period of time, typically 12 or 24 hours.

Tip: When comparing travel insurance, look for a maximum per-person coverage amount as well as a per-day limit. For example, some policies may offer $500 per person to purchase incidentals, but only allow $200 to be spent per day.

Best Protection for Missing Cruise Departure

For those concerned about a delayed flight adversely affecting a cruise or tour departure, travelers may also want to ensure a missed connection benefit is included under a selected comprehensive travel insurance plan. This benefit is designed to provide travelers with coverage if a delayed flight (for example, of 3 hours or more) causes a traveler to miss a cruise departure.

05/24/2018

Hurricanes & Airline Cancellation Policies

Flight cancellation policies vary by airline and circumstance. When an airline cancels a flight due to bad weather, most will try to rebook passengers on the next available flight.

Airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight, including:

  • Hotel fees
  • All-inclusive vacation or resort fees
  • Cruise payment
  • A pre-paid tour or safari
  • Concert or entertainment tickets

Travelers concerned about protecting any pre-paid, non-refundable trip expenses should buy a travel insurance policy that features flight insurance benefits.

05/24/2018

Worst U.S. Airports for Hurricane-Related Delays & Cancellations

In an effort to help empower passengers to make more informed decisions while traveling during the 2018 Atlantic hurricane season, InsureMyTrip predicts which U.S. airports are most prone to delays and cancellations and what passengers should know about airline policies.

Airpot Delay Data Summary:

  • Researchers ranked the on-time performance for the busiest airports in the Eastern U.S., the part of the country that is most impacted by tropical storms.*
  • Hartsfield-Jackson Atlanta International Airport is ranked the best overall for handling delays and cancellations during hurricane season. It is also the busiest.
  • Newark Liberty International, LaGuardia, and John F. Kennedy International are ranked the worst overall for delays and cancellations during hurricane season. All three airports are twice as likely to report a weather delay than any other airport on the list.
  • Passengers should anticipate flight disruptions when a storm develops. Nationwide, flight cancellations soared for major U.S. airports in August and September last year due to storms.

Overall U.S. Airport Data Ranking (Worst to Best)

  1. Newark, NJ: Newark Liberty International
  2. New York, NY: LaGuardia
  3. New York, NY: John F. Kennedy International
  4. Houston, TX: George Bush Intercontinental/Houston
  5. Washington, DC: Ronald Reagan Washington National
  6. Dallas/Fort Worth, TX: Dallas/Fort Worth International
  7. Fort Lauderdale, FL: Fort Lauderdale-Hollywood International
  8. Philadelphia, PA: Philadelphia International
  9. Boston, MA: Logan International
  10. Baltimore, MD: Baltimore/Washington International Thurgood Marshall
  11. Dallas, TX: Dallas Love Field
  12. Orlando, FL: Orlando International
  13. Houston, TX: William P Hobby
  14. Miami, FL: Miami International
  15. Washington, DC: Washington Dulles International
  16. Fort Myers, FL: Southwest Florida International
  17. Raleigh/Durham, NC: Raleigh-Durham International
  18. Austin, TX: Austin - Bergstrom International
  19. Tampa, FL: Tampa International
  20. Charlotte, NC: Charlotte Douglas International
  21. Pittsburgh, PA: Pittsburgh International
  22. Nashville, TN: Nashville International
  23. San Antonio, TX: San Antonio International
  24. New Orleans, LA: Louis Armstrong New Orleans International
  25. Atlanta, GA: Hartsfield-Jackson Atlanta International

Data Methodology

*U.S. airports were ranked by the InsureMyTrip travel data team. Data combined three years of on-time performance statistics for the 25 busiest airports (based on the volume of flight operations) located in Eastern U.S. On-time performance data included weather delays for airports — including those attributed to extreme weather conditions and delays under the control of the National Airspace System (NAS). The proportion of weather delays to the number of flights was also calculated in addition to the overall number of delays and minutes of delays. Researchers also reviewed the percentage of cancellations (domestic arrivals and departures). Data was obtained by the U.S. Department of Transportation’s (DOT) Bureau of Transportation Statistics (BTS), the agency that tracks the on-time performance of domestic flights operated by large air carriers.

Researchers evaluated on-time data for selected airports during the 2015, 2016, and 2017 hurricane season. The official hurricane season runs from June 1st to November 30th (Source: NOAA).

05/24/2018

Hurricanes & Peak Months for Flight Cancellations

Peak months for hurricane and tropical storm activity also appears to correlate with a higher number of canceled flights nationwide. For example, the highest percentage of all flights canceled in 2017 were reported during August and September. These months also experienced high storm activity along the Atlantic and Gulf Coast.

Peak Months for Hurricane-Related Flight Delays
Data Source: InsureMyTrip and The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS).

04/27/2018

Top Reasons for Flight Cancellations

Top reasons given for a flight cancellation in 2017 by all reportable U.S. airports.

Reason for Cancellation

Number of Flights Affected

Weather

45,008

Air Carrier

16,928

National Aviation System

13,725

Security

290

Flight data obtained by the Bureau of Transportation Statistics. National Aviation System cancellations can also be due to weather.

04/27/2018

Data: U.S. Airports Most Prone to Flight Cancellations

U.S. Airport Data Summary

  • New York's LaGuardia reports the highest percentage of canceled flights in 2017. Winter Storm Stella was a contributing factor, causing the number of grounded flights to soar last March.
  • For the first time in five years, Hartsfield-Jackson Atlanta International (ATL) reports more flight cancellations than Chicago O'Hare International (ORD). December's power outage at ATL contributed to the spike. Data analysts predicted this outcome.
  • Despite the rise in canceled flights for Atlanta, the airport was average, in terms of percentages — with 1.49 percent of scheduled departures calling it quits.
  • Bad weather is the top reason for flight delays and cancellations.
  • Overall, flight delays are far more common than canceled flights.
  • The list shows the airports with the biggest percentages of flights canceled in 2017.

Data Source: The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS) tracks the on-time performance of domestic flights operated by large air carriers.

U.S. Airport Flight Cancellation Summary

  • For the first time in five years, Hartsfield-Jackson Atlanta International (ATL) is reporting more flight cancellations than Chicago O'Hare International (ORD) and this doesn't even include the power outage cancellations from this week.
  • Weather is the top reason for flight cancellations and delays nationwide.
  • If a flight is canceled, most airlines will rebook travelers on next available flight at no additional charge. However, airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight.

Airline Contacts

Air Wisconsin

Air Wisconsin Airlines Corporation
W6390 Challenger Drive, Suite 203
Appleton, WI 54914

Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations

Allegiant Airlines

Allegiant Air
Customer Relations Department
8360 S. Durango Dr.
Las Vegas, NV 89113

American Airlines

American Airlines
Customer Relations
Mail Drop 2400
P.O. Box 619612
Dallas/Ft. Worth Airport, TX 75261

Delta Air Lines

Customer Care
Delta Air Lines
P.O. Box 20980
Department 980
Atlanta, GA 30320

Endeavor Air

Endeavor Air
7500 Airline Drive
Minneapolis, MN 55450-1101

ExpressJet

ExpressJet
100 Hartsfield Center Pkwy
Suite 700
Atlanta, GA 30354

Frontier Airlines

Frontier Airlines, Inc.
Attn: Customer Relations
7001 Tower Road
Denver, CO 80249-7312

GoJet Airlines

GoJet Airlines, LLC.
11495 Navaid Road Suite 303
Bridgeton, MO 63044

Hawaiian Airlines

Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820

JetBlue Airways

JetBlue Airways
P.O. Box 17435
Salt Lake City, UT 84117

Mesa Air Group

Mesa Air Group, Inc.
410 N. 44th Street, Ste. 700
Phoenix, AZ 85008

Republic Airways

Republic Airways Holding
8909 Purdue Road, Suite 300
Indianapolis, IN 46268

SkyWest Airlines

SkyWest Airlines
444 South River Road
St. George, Utah 84790

Southwest Airlines

Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235

Spirit Airlines

Customer Relations
Spirit Air
2800 Executive Way
Miramar, FL 33025

Sun Country Airlines

Sun Country Airlines
Customer Service
1300 Mendota Heights Road
Mendota Heights, MN 55120

United Airlines

Customer Relations
United Airlines
P.O. Box 4607, NHCCR
Houston, TX 77210-4607

US Airways

Customer Relations
US Airways
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Virgin America

Virgin America Airlines
555 Airport Blvd., Suite 500
Burlingame, CA 94010