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United States Airport Statistics & Travel Data

In an effort to help empower passengers to make more informed decisions when booking flights, InsureMyTrip Research regularly evaluates the on-time performance records for US airports and domestic flights. This resource page provides US airport statistics and travel data on airline delays and cancellation. The data is also used by researchers to make predictions regarding how air travel will likely be impacted during certain times of the year. In addition, the airport statistics are also useful for passengers when researching types of travel insurance plans.

Table of Contents

03/20/2019

75 US Airports Ranked by Flight Cancellation Rates

InsureMyTrip issues its latest airport rankings for flight cancellations

Summary

  • New York's LaGuardia reports the highest percentage of canceled flights for the second year in a row. Winter Storm Grayson was a contributing factor in 2018, forcing the airport to temporarily shut down.
  • Hartsfield-Jackson Atlanta International (ATL) makes an on-time performance comeback in 2018. A power outage at ATL in 2017 steered higher cancellation numbers last year.
  • Roughly one percent of scheduled flights at Fort Lauderdale International called it quits in 2018. That’s an improvement from 2.7 percent in 2017.
  • Severe weather was to blame for most cancelation blocks in 2018. Hurricane Florence, Hurricane Michael, and Winter Storm Grayson forced groundings at many Eastern U.S. airports and residual delays nationwide.
  • Salt Lake City International maintains a consistent reputation for punctuality. The airport celebrates another year of shocking low cancellations.
  • Looking ahead, InsureMyTrip anticipates major hubs for the Boeing 737 Max aircraft will result in a high number of reported flight delays and cancellations for 2019.

This ranking shows the biggest percentages of flights canceled in 2018 at U.S. airports.

Rank/Airport

  1. LGA New York, NY: LaGuardia (Worst)
  2. ORF Norfolk, VA: Norfolk International
  3. CHS Charleston, SC: Charleston AFB/International
  4. ROC Rochester, NY: Greater Rochester International
  5. PHL Philadelphia, PA: Philadelphia International
  6. EWR Newark, NJ: Newark Liberty International
  7. PVD Providence, RI: Theodore Francis Green
  8. DCA Washington, DC: Ronald Reagan Washington National
  9. RIC Richmond, VA: Richmond International
  10. RDU Raleigh/Durham, NC: Raleigh-Durham International
  11. BUF Buffalo, NY: Buffalo Niagara International
  12. CLT Charlotte, NC: Charlotte Douglas International
  13. JFK New York, NY: John F. Kennedy International
  14. BOS Boston, MA: Logan International
  15. BDL Hartford, CT: Bradley International
  16. MDW Chicago, IL: Chicago Midway International
  17. GRR Grand Rapids, MI: Gerald R. Ford International
  18. ORD Chicago, IL: Chicago O'Hare International
  19. BWI Baltimore, MD: Baltimore/Washington International Thurgood Marshall
  20. CLE Cleveland, OH: Cleveland-Hopkins International
  21. CMH Columbus, OH: John Glenn Columbus International
  22. PIT Pittsburgh, PA: Pittsburgh International
  23. SDF Louisville, KY: Louisville International-Standiford Field
  24. CVG Cincinnati, OH: Cincinnati/Northern Kentucky International
  25. DFW Dallas/Fort Worth, TX: Dallas/Fort Worth International
  26. BHM Birmingham, AL: Birmingham-Shuttlesworth International
  27. JAX Jacksonville, FL: Jacksonville International
  28. PBI West Palm Beach/Palm Beach, FL: Palm Beach International
  29. MKE Milwaukee, WI: General Mitchell International
  30. IND Indianapolis, IN: Indianapolis International
  31. MEM Memphis, TN: Memphis International
  32. BUR Burbank, CA: Bob Hope
  33. IAD Washington, DC: Washington Dulles International
  34. BNA Nashville, TN: Nashville International
  35. HOU Houston, TX: William P Hobby
  36. STL St. Louis, MO: St Louis Lambert International
  37. OMA Omaha, NE: Eppley Airfield
  38. MCI Kansas City, MO: Kansas City International
  39. DAL Dallas, TX: Dallas Love Field
  40. SFO San Francisco, CA: San Francisco International
  41. RSW Fort Myers, FL: Southwest Florida International
  42. OKC Oklahoma City, OK: Will Rogers World
  43. MSY New Orleans, LA: Louis Armstrong New Orleans International
  44. ANC Anchorage, AK: Ted Stevens Anchorage International
  45. OAK Oakland, CA: Metropolitan Oakland International
  46. TPA Tampa, FL: Tampa International
  47. MCO Orlando, FL: Orlando International
  48. MIA Miami, FL: Miami International
  49. MSP Minneapolis, MN: Minneapolis-St Paul International
  50. FLL Fort Lauderdale, FL: Fort Lauderdale-Hollywood International
  51. DTW Detroit, MI: Detroit Metro Wayne County
  52. IAH Houston, TX: George Bush Intercontinental/Houston
  53. AUS Austin, TX: Austin - Bergstrom International
  54. ABQ Albuquerque, NM: Albuquerque International Sunport
  55. SAT San Antonio, TX: San Antonio International
  56. SAN San Diego, CA: San Diego International
  57. SJU San Juan, PR: Luis Munoz Marin International
  58. SJC San Jose, CA: Norman Y. Mineta San Jose International
  59. LAX Los Angeles, CA: Los Angeles International
  60. HNL Honolulu, HI: Daniel K Inouye International
  61. TUS Tucson, AZ: Tucson International
  62. GEG Spokane, WA: Spokane International
  63. DEN Denver, CO: Denver International
  64. ONT Ontario, CA: Ontario International
  65. PHX Phoenix, AZ: Phoenix Sky Harbor International
  66. LAS Las Vegas, NV: McCarran International
  67. SNA Santa Ana, CA: John Wayne Airport-Orange County
  68. SEA Seattle, WA: Seattle/Tacoma International
  69. RNO Reno, NV: Reno/Tahoe International
  70. ATL Atlanta, GA: Hartsfield-Jackson Atlanta International
  71. PDX Portland, OR: Portland International
  72. SMF Sacramento, CA: Sacramento International
  73. OGG Kahului, HI: Kahului Airport
  74. BOI Boise, ID: Boise Air Terminal
  75. SLC Salt Lake City, UT: Salt Lake City International

Data Source: InsureMyTrip Research and The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS), the entity that tracks the on-time performance of domestic flights operated by large air carriers.

Airline Cancellation Policies

Flight cancellation policies vary by airline and circumstance. When an airline cancels a flight, most will try to rebook passengers on the next available flight.

Airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight. These losses may include such as a prepaid, non-refundable:

  • Hotel room
  • All-inclusive vacation or resort
  • A cruise
  • A tour or safari
  • Concert or entertainment tickets

Travelers concerned about protecting any trip expenses should buy travel insurance.

Dealing With Flight Delays

Each airline has its own flight delay policy for passengers waiting at the airport; there are no federal requirements. Travelers concerned about delays should be aware of the following:

  • Generally, early departures are less likely to be delayed.
  • Book a non-stop flight (no stops).
  • When booking, ask the airline about the on-time performance percentage for an individual flight.
  • Closer to departure, check real-time airport data. This will provide timely information on weather concerns or air traffic delays.
  • Be aware of "creeping delays." This is when an airline continues to push back a departure time it can sometimes be extended for hours or lead to a cancellation.
  • If a flight is delayed, try to learn the reason why to better gauge if the flight is in jeopardy of being canceled. Reasons for delays may include maintenance, fueling, crew issues, weather, previous flight with the same aircraft arrived late, causing the present flight to depart late, or security issues.
  • Some flights will be delayed on the tarmac before or after take-off. As a general rule, DOT prohibits flights to remain on the tarmac for more than three hours.


Passengers with departing flights at busier airports should consider travel insurance with robust travel delay benefits.

To schedule an interview with an expert or to request specific research data, please contact news@insuremytrip.com.

Methodology

Rankings were based on the flight cancellation rate per airport. Airports on the list also reported 18,500 or more scheduled flights for all of 2018. Researchers also noted other factors, like hurricanes, led some airports to report a high number of canceled flights earlier in the year.

05/24/2018

Hurricanes & Airline Cancellation Policies

Flight cancellation policies vary by airline and circumstance. When an airline cancels a flight due to bad weather, most will try to rebook passengers on the next available flight.

Airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight, including:

  • Hotel fees
  • All-inclusive vacation or resort fees
  • Cruise payment
  • A pre-paid tour or safari
  • Concert or entertainment tickets

Travelers concerned about protecting any pre-paid, non-refundable trip expenses should buy a travel insurance policy that features flight insurance benefits.

05/24/2018

Worst US Airports for Hurricane-Related Delays & Cancellations

In an effort to help empower passengers to make more informed decisions while traveling during the 2018 Atlantic hurricane season, InsureMyTrip predicts which US airports are most prone to delays and cancellations and what passengers should know about airline policies.

Airpot Delay Data Summary:

  • Researchers ranked the on-time performance for the busiest airports in the Eastern US, the part of the country that is most impacted by tropical storms.*
  • Hartsfield-Jackson Atlanta International Airport is ranked the best overall for handling delays and cancellations during hurricane season. It is also the busiest.
  • Newark Liberty International, LaGuardia, and John F. Kennedy International are ranked the worst overall for delays and cancellations during hurricane season. All three airports are twice as likely to report a weather delay than any other airport on the list.
  • Passengers should anticipate flight disruptions when a storm develops. Nationwide, flight cancellations soared for major US airports in August and September last year due to storms.

Overall US Airport Data Ranking (Worst to Best)

  1. Newark, NJ: Newark Liberty International
  2. New York, NY: LaGuardia
  3. New York, NY: John F. Kennedy International
  4. Houston, TX: George Bush Intercontinental/Houston
  5. Washington, DC: Ronald Reagan Washington National
  6. Dallas/Fort Worth, TX: Dallas/Fort Worth International
  7. Fort Lauderdale, FL: Fort Lauderdale-Hollywood International
  8. Philadelphia, PA: Philadelphia International
  9. Boston, MA: Logan International
  10. Baltimore, MD: Baltimore/Washington International Thurgood Marshall
  11. Dallas, TX: Dallas Love Field
  12. Orlando, FL: Orlando International
  13. Houston, TX: William P Hobby
  14. Miami, FL: Miami International
  15. Washington, DC: Washington Dulles International
  16. Fort Myers, FL: Southwest Florida International
  17. Raleigh/Durham, NC: Raleigh-Durham International
  18. Austin, TX: Austin - Bergstrom International
  19. Tampa, FL: Tampa International
  20. Charlotte, NC: Charlotte Douglas International
  21. Pittsburgh, PA: Pittsburgh International
  22. Nashville, TN: Nashville International
  23. San Antonio, TX: San Antonio International
  24. New Orleans, LA: Louis Armstrong New Orleans International
  25. Atlanta, GA: Hartsfield-Jackson Atlanta International

Data Methodology

*US airports were ranked by the InsureMyTrip travel data team. Data combined three years of on-time performance statistics for the 25 busiest airports (based on the volume of flight operations) located in Eastern US. On-time performance data included weather delays for airports — including those attributed to extreme weather conditions and delays under the control of the National Airspace System (NAS). The proportion of weather delays to the number of flights was also calculated in addition to the overall number of delays and minutes of delays. Researchers also reviewed the percentage of cancellations (domestic arrivals and departures). Data was obtained by the US Department of Transportation’s (DOT) Bureau of Transportation Statistics (BTS), the agency that tracks the on-time performance of domestic flights operated by large air carriers.

Researchers evaluated on-time data for selected airports during the 2015, 2016, and 2017 hurricane season. The official hurricane season runs from June 1st to November 30th (Source: NOAA).

05/24/2018

Hurricanes & Peak Months for Flight Cancellations

Peak months for hurricane and tropical storm activity also appears to correlate with a higher number of canceled flights nationwide. For example, the highest percentage of all flights canceled in 2017 were reported during August and September. These months also experienced high storm activity along the Atlantic and Gulf Coast.

Peak Months for Hurricane-Related Flight Delays
Data Source: InsureMyTrip and The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS).

04/27/2018

Top Reasons for Flight Cancellations

Top reasons given for a flight cancellation in 2017 by all reportable US airports.

Reason for Cancellation

Number of Flights Affected

Weather

45,008

Air Carrier

16,928

National Aviation System

13,725

Security

290

Flight data obtained by the Bureau of Transportation Statistics. National Aviation System cancellations can also be due to weather.

04/27/2018

Most Stressful Airports for Holiday Travel

InsureMyTrip Research predicts these airports will be more stressful for travelers this holiday due to the likelihood of canceled flights based on previously reported data for this year.

Rank

Airport

City

Departing Flight Cancellations

1

ATL

Atlanta

3,918*

2

ORD

Chicago

3,505

3

IAH

Houston

3,481

4

SFO

San Francisco

3,057

5

LGA

New York

2,886

6

EWR

Newark

2,875

7

BOS

Boston

2,541

8

MCO

Orlando

2,510

9

FLL

Fort Lauderdale

2,371

10

JFK

New York

2,047

11

LAX

Los Angeles

1,946

12

DFW

Dallas

1,783

13

HOU

Houston

1,723

14

MIA

Miami

1,695

15

BWI

Baltimore

1,614

16

DCA

Washington DC

1,407

17

DEN

Denver

1,388

18

LAS

Las Vegas

1,277

19

TPA

Tampa

1,274

20

CLT

Charlotte

1,220

This table contains data for non-stop domestic flights by major air carriers collected in 2017 thus far by the Bureau of Transportation Statistics.

*Data excludes over 1,000 canceled flights due to the power outage of December, 17th 2017 at Hartsfield-Jackson International. Those numbers have not been collected yet.

04/27/2018

Data: US Airports Most Prone to Flight Cancellations

US Airport Data Summary

  • New York's LaGuardia reports the highest percentage of canceled flights in 2017. Winter Storm Stella was a contributing factor, causing the number of grounded flights to soar last March.
  • For the first time in five years, Hartsfield-Jackson Atlanta International (ATL) reports more flight cancellations than Chicago O'Hare International (ORD). December's power outage at ATL contributed to the spike. Data analysts predicted this outcome.
  • Despite the rise in canceled flights for Atlanta, the airport was average, in terms of percentages — with 1.49 percent of scheduled departures calling it quits.
  • Bad weather is the top reason for flight delays and cancellations.
  • Overall, flight delays are far more common than canceled flights.
  • The list shows the airports with the biggest percentages of flights canceled in 2017.

Data Source: The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS) tracks the on-time performance of domestic flights operated by large air carriers.

US Airport Flight Cancellation Summary

  • For the first time in five years, Hartsfield-Jackson Atlanta International (ATL) is reporting more flight cancellations than Chicago O'Hare International (ORD) and this doesn't even include the power outage cancellations from this week.
  • Weather is the top reason for flight cancellations and delays nationwide.
  • If a flight is canceled, most airlines will rebook travelers on next available flight at no additional charge. However, airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight.

Airline Contacts

Air Wisconsin

Air Wisconsin Airlines Corporation
W6390 Challenger Drive, Suite 203
Appleton, WI 54914

Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations

Allegiant Airlines

Allegiant Air
Customer Relations Department
8360 S. Durango Dr.
Las Vegas, NV 89113

American Airlines

American Airlines
Customer Relations
Mail Drop 2400
P.O. Box 619612
Dallas/Ft. Worth Airport, TX 75261

Delta Air Lines

Customer Care
Delta Air Lines
P.O. Box 20980
Department 980
Atlanta, GA 30320

Endeavor Air

Endeavor Air
7500 Airline Drive
Minneapolis, MN 55450-1101

ExpressJet

ExpressJet
100 Hartsfield Center Pkwy
Suite 700
Atlanta, GA 30354

Frontier Airlines

Frontier Airlines, Inc.
Attn: Customer Relations
7001 Tower Road
Denver, CO 80249-7312

GoJet Airlines

GoJet Airlines, LLC.
11495 Navaid Road Suite 303
Bridgeton, MO 63044

Hawaiian Airlines

Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820

JetBlue Airways

JetBlue Airways
P.O. Box 17435
Salt Lake City, UT 84117

Mesa Air Group

Mesa Air Group, Inc.
410 N. 44th Street, Ste. 700
Phoenix, AZ 85008

Republic Airways

Republic Airways Holding
8909 Purdue Road, Suite 300
Indianapolis, IN 46268

SkyWest Airlines

SkyWest Airlines
444 South River Road
St. George, Utah 84790

Southwest Airlines

Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235

Spirit Airlines

Customer Relations
Spirit Air
2800 Executive Way
Miramar, FL 33025

Sun Country Airlines

Sun Country Airlines
Customer Service
1300 Mendota Heights Road
Mendota Heights, MN 55120

United Airlines

Customer Relations
United Airlines
P.O. Box 4607, NHCCR
Houston, TX 77210-4607

US Airways

Customer Relations
US Airways
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Virgin America

Virgin America Airlines
555 Airport Blvd., Suite 500
Burlingame, CA 94010