Canceling a Travel Insurance Policy
Last updated on 09/07/2016
Almost every policy has what is referred to as a Review Period. This is a specified period of time after you purchase your policy in which you can cancel the insurance for a refund. Review periods vary depending on the insurance company, but are generally between 10 and 14 days for comprehensive policies. Single trip medical policies can usually be cancelled any time before departure.
While some companies reimburse in full, the majority of them will refund in full less a processing fee. This is usually around $5-8. Finally, although this is rare, insurance laws in certain states prohibit them from allowing a review period on their products. This typically only applies to residents of Washington, New York and Texas, but it is always a good idea to check the refund policy on your quote before going ahead with a purchase.
The process of cancelling a policy is identical to making a change. We will require an email from you to serve as proof that you are requesting that the policy be cancelled. If the credit card used to purchase the plan has expired we will also need you to call and provide us with a new one. As soon as we receive your email, the request is submitted to the insurance company for processing. Cancellations are typically processed within 24-48 hours, but a refund of premium usually takes 3-7 business days to appear on your credit card statement. As soon as we are notified that the process is complete we will send you an email confirmation.