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Tokio Marine HCC - Medical Insurance Services

Our customers rated the provider
(4.56)
See reviews.

Established in 1998, Tokio Marine HCC - Medical Insurance Services has crafted its medical plans over years of experience to benefit non-U.S. residents and U.S. residents alike. The medical plans available through InsureMyTrip are designed to assist travelers taking a single trip abroad, or multiple international trips throughout the year. The comprehensive plans offer trip protection benefits for U.S. residents looking to cover pre-paid, non-refundable trip costs.

About

Tokio Marine HCC – MIS Group, headquartered in the United States in Indianapolis, Indiana, is a full-service company offering international medical insurance designed to meet needs of consumers worldwide. They are a recognized leader in the field of international health insurance, offering international medical insurance products designed to meet needs of customers worldwide.

Now offering comprehensive plans as well, Tokio Marine HCC travel insurance policies give customers even more options to cover their investment while traveling. The trip protection benefits, as well as 24-hour emergency assistance services, available with the comprehensive travel insurance plans allow travelers to focus on their trip rather than any travel concerns along the way.

Assistance services for Tokio Marine HCC trip insurance and medical plans are available 24 hours a day, seven days a week. Tokio Marine HCC - Medical Insurance Services are committed to “Coverage Around the World”. Whenever you travel, you'll have someone in your corner.

HIGHLIGHTS

  • Comprehensive plans available to U.S. residents
  • Travel Medical plans available for U.S. residents and non-U.S. residents
  • 24-hour emergency assistance services allow travel with peace of mind

Customer Ratings and Reviews

Our customers rate the Tokio Marine HCC Medical Insurance on our site
(4.56) of 5
on average based on 2156 reviews.
A+
Better Business Bureau Rating
Let me state first, this company FINALLY paid my claim but it was after the battle. After providing every verification they requested, I was asked again and again for something else. It Took MONTHS to get paid.
Sharon C.
Due to COVID19 I could not do my trip to Brazil. I contacted customer service and was asked to submit my flight cancellation documentation. I did that and then got another request asking my for a copy of all the pages in may passport so that they could have irrefutable evidence that I had not been to Brazil. I wrote back stating that I am a dual citizen (Brazil and US) and that even if I had taken the trip to Brazil, my Brazilian passport would show no entry or exit stamp since for Brazilian citizens the immigration process is fully automated and no stamps are placed on the passport. At the end, no refund or offer to provide me a credit for future trips is what I was told. Very unfortunate that a global company like Tokyo Marine has not updated their internal customer support policies to account for the fact that there are many dual citizens in the world who are frequent travelers who do not fit their mode. No more Tokyo Marine insurance purchases from me any more. And since I am a frequent buyer of travel insurance, I will certainly make sure to share my experience with all my other fellow globe trotters.
Paulo E.
My dad got a seizure and was interned in the ER of a major hospital in Houston. The final bill came to over $70K, and this insurance didn’t pay a penny.
Gonzalo L.
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