Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I bought a policy with Nationwide for my trip within the United States. The trip went smoothly until we started home. Our connecting flight out of Dallas was canceled due to a hurricane affecting Florida airports. My husband and I had to stay in Dallas for two nights. The agent I spoke to on the phone about making a claim was helpful. I sent receipts and verification via email and they always acknowledged receipt. They quickly let me know what else they needed, and about three weeks later I received a check for my delay costs. I would recommend this company.
Sherry R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
This was the first time we had to file a claim for travel delays, which we had both outbound and returning. Generali's process was straightforward and the processed the outbound delay very quickly. I created a second claim for the return trip delay and that slowed things down - turns out they only allow one claim per policy, so if you have claims, do it all in one submission! But their customer service people were helpful and got it straightened out. This experience makes me definitely want to buy Generali plans again.
Paul W. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Hello, and thank you for your feedback. Our Customer Experience department would like to learn about your claim(s). Please email us [email protected], so that we can further assist you. We hope to hear from you soon!Sep 25,2024
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Appreciate the email just prior to our trip giving us contact information and policy number in case we needed it.
Paul K. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
It was easy to find and purchase the plan, and the price was favorable as compared to other companies and plans. As I did not submit a claim, I cannot comment further as to service in that respect.
Laurie B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
I had no issues.
Laurel S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I tried to file a claim for 60 euros but unfortunately, it doesn't fall in any category of what the covered benefits are.
Cynthia M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We did not use the insurance
Stuart S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Didn't use but glad i had it.
Tina-Marie K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Great company
Kathy C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
What a horrible claims experience! If you peruse through the reviews you will see that nearly everyone who has actually filed a claim with this company had a poor experience. Their claim submission process is clunky and unforgiving. I uploaded 60+ documents supporting my claim and they came back asking for more (for example, a receipt from a travel supplier showing paid in full by a credit card is not considered proof of payment. They want a copy of your credit card statement). Their turnaround time to respond to each request is 30 business days, so the process drags on very slowly. Ultimately, a random deposit showed up in my bank account for a partial payment, but I've never received any explanation of what was paid and what wasn't. I've repeatedly contacted them through their secure messaging but never get anything back other than an acknowledgement of my message. You can get a live person to answer the phone but they don't know anything about your claim so that's a waste. The last correspondence I got was on June 10, and they still had my claim as "Stage 1 initial review". It is now September 20 and I've heard nothing more from them. It's like a black hole. I guess I should be thankful that they paid me anything. I will never do business with this company again.
Thomas C. would not
recommend this plan to a friend or relative.
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Angie
Hello. We are sorry to hear that you had a negative experience with us. It looks like you have asked to not be contacted regarding this review. If you happen to change your mind, please email us at [email protected] with your name, policy number, claim number(s) and a reference to this review. We will be happy to look into this further. Thank you.
Sep 24,2024