Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Had no claims so could only assume my review.
Ralph A. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
We filed a claim when my spouse fell down some stairs and broke his leg. We were very happy with the claims process and outcome. We bought the Nationwide Essential Comprehensive coverage.
Charles N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I canceled my trip due to medical reasons. I got half of the trip money back and I still didn’t get the airfare money back. I wonder why.
Seow D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
very good
Albina A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I did not use the insurance but I am glad we brought it for peace of mind.
Patricia U. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Customer service was very good. Agent steered me to a plan I was looking for. I always use InsureMyTrip and have been happy with my coverage.
Russell J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Amazing sense of security for a wonderful
price.
price.
Michael R. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
I always buy trip insurance before international trips, but I have never needed to file a claim before now. I bought the Travelex Travel Basic plan for a trip that we were supposed to take to Israel, but we were forced to cancel the trip due to coronavirus-related travel restrictions: Israel is requiring all travelers to self-quarantine for 14 days, and that would be impossible for us in a foreign country. I knew that the insurance policy would not cover coronavirus specifically, but the policy did indicate that it would cover certain "Unforeseen Events" causing trip cancellation or interruption, and one of those events was "You, or a Traveling Companion are hijacked, quarantined, subpoenaed, or required to serve on a jury." However, when I called Travelex they said that quarantine in this case only applies if we were quarantined at home and could not take the trip for that reason.
I understand that the coronavirus situation is unusual and that insurance companies don't want to pay out for all the trips that have had to be canceled as a result of travel restrictions, but I feel that there should be allowances made for these unforeseen events. If a traveler cannot make the trip because the country you are traveling to will not allow you in unless you can prove that you can self-quarantine for 2 weeks, the "quarantine" clause of the policy should allow for at least partial reimbursement of the cost of the trip.
I understand that the coronavirus situation is unusual and that insurance companies don't want to pay out for all the trips that have had to be canceled as a result of travel restrictions, but I feel that there should be allowances made for these unforeseen events. If a traveler cannot make the trip because the country you are traveling to will not allow you in unless you can prove that you can self-quarantine for 2 weeks, the "quarantine" clause of the policy should allow for at least partial reimbursement of the cost of the trip.
Patricia F. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I would highly recommend this company. Since I was ill it was difficult for me to manage the claim. They were very helpful and went the”extra mile” to reimburse me. Highly satisfied and will use again.
DARLENE H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
Ended up cancelling our trip to Spain due to what has been going on with the coronavirus. Made the cancellation before the 10 day window expired. Spoke to customer service who advised there were no refunds for NY residents. This contradicted what was in the certificate online in my account. They said it was in the confirmation email which of course was buried in fine print. Having purchased multiple plans using this service in the past this was extremely frustrating. Had an easier time getting credit from the airline who were much more supportive. I will be looking elsewhere to purchase insurance for my future travels.
THOMAS Y. would not
recommend this plan to a friend or relative.
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
It is important to note that fear of travel, travel advisories, and destination being inaccessible due to the Covid-19 are not covered risks under the Travelex Insurance policy that you purchased. In order to cancel or interrupt a trip due to quarantine, the traveler or a traveling companion would need to be physically quarantined themselves.
Travelex Insurance Services Inc. does not make claim determinations. Thus, for claim questions or to submit a claim, please contact the Claim Administrator, Berkshire Hathaway Specialty Insurance Company, at 1-855-205-6054 or by email at travelex.claims@bhspecialty.com, Monday – Friday, 7:00 am – 7:00 pm CST.
We also recommend talking to your Traveler Suppliers about transferring any monies paid to a new trip. Additionally, to be of service we would like to offer you an extended date transfer, to reuse your policy towards a future trip. Alternatively, we can consider a premium refund in the event you cancelled your trip with no penalties, and you received a full refund from your travel supplier(s).
Please contact Travelex Insurance Services Inc. at TISReviews@TravelexInsurance.com if you would like more information about either of these options.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."