Travel Insurance Reviews AIG Travel Travel Guard Preferred
The Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.
To learn more, see the AIG Travel Guard Preferred product page.
AIG Travel
Travel Guard® Preferred
The cost of plan was reasonable. Easy to purchase from Insure My Trip website. Fortunately, all went well on our trip and we didn't need travel insurance. But, always good to have.
Dale H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
I filed a claim because, after making an Airbnb reservation, the place was revealed to be infested with bedbugs. Airbnb would not refund because the host would not cooperate. They urged me to file a claim with my travel insurance.
The adjuster sent a series of absurd emails which suggested that I would only be compensated if I KEPT the reservation and CONTRACTED bed bugs. This is a public health nightmare, and especially galling because I'd upgraded coverage because of the constant shuffling of plans around COVID.
The adjuster sent a series of absurd emails which suggested that I would only be compensated if I KEPT the reservation and CONTRACTED bed bugs. This is a public health nightmare, and especially galling because I'd upgraded coverage because of the constant shuffling of plans around COVID.
Jennifer L. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
AIG Travel
Travel Guard® Preferred
It is always great not to have to use the insurance plan, and yet I would not travel without one.
Thank you for providing the search engine and your services.
Thank you for providing the search engine and your services.
Francois A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
All went well this trip, although we have filed a claim in the past and never had any problems. We're staying with this company.
Gina M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
It is difficult to rate the plan, as we did not have to make a claim. I can rate the ease of purchasing the plan as it was seamless
Paul M. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Satisfied
Brenda S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
Excellent coverage, helped us feel safer while traveling during pandemic - expensive, but the security it provided for us (fully vaccinated & in our 70’s) was worth it!
Patricia A. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
Although I did not need to use the insurance and we had a wonderful vacation, the peace of mind of knowing it was there if needed was priceless in these uncertain times.
Kathryn Ann Krchak D. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
AIG Travel
Travel Guard® Preferred
Tried to call few different time with a question- impossible to get through, no one picks up. What kind of trip insurance company is unreachable when needed.
Will never use this ins again.
Will never use this ins again.
Emilia A. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
-
Antonia Pozarski
AIG Travel
Dear valued customer, I'm sorry to hear you were unable to reach our World Service Center. We have been experiencing periods of high volume and we are aware of the resulting hold times. Therefore we are getting additional representatives to address the issue. Again, our sincere apologies for the lengthy hold times. We appreciate the candid feedback and will do our best to resolve this. If you still need assistance please reply, and I will set up a callback for you.Oct 04,2021
AIG Travel
Travel Guard® Preferred
With ongoing mobility issues, I decided to purchase travel insurance for a trip to Hawaii to meet other family members. My mobility was quite good, after all. The insurance gave me peace of mind.
CONSTANCE B. would
recommend this plan to a friend or relative.
-
Antonia Pozarski
AIG Travel
Thank you for the 5-star rating! We are glad to hear our Preferred plan provided the peace of mind you needed during a memorable trip to Hawaii with your family.Aug 25,2021
Thank you for your feedback. We are sorry to learn that you were unable to travel. Please see the response provided by AIG Travel Guard below:
“I’m sorry to hear about these challenges surrounding your canceled trip. Our insurance plans include a list of covered reasons for cancellation. Claims are fully adjudicated based on the coverage purchased, and supporting documentation. Covered perils are outlined within the Policy of Insurance, and are reviewed with Insureds during the claims adjudication process. Aside from cancellation coverage, all other benefits are “port departure” benefits, meaning the loss must occur while on the covered trip for coverage to apply. If you have further questions about the outcome of your claim, please contact Travel Guard or the Claim Adjuster assigned to your claim. We are here to help.”