Travel Insurance Reviews Arch RoamRight Preferred
The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
Arch RoamRight
Preferred
Didn't use it, but better be safe than sorry. Very low cost insurance with good benefits
Lina B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Preferred
It is very hard to rate an insurance plan unless you have to file a claim but as best as I can tell this was a good plan for us.
Cheryl H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Arch RoamRight
Preferred
Didn't have to use insurance on this trip, but have done so previously with no hassles. Will continue to use for future travels.
Dennis G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Preferred
I'm glad that I didn't have to use it. A friend on the ship didn't have the insurance and had to have an IV for dehydration. Her cost was over $1000.
Lisa G. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
The one dis-satisfier is not having cancel for any reason up to the moment of departure.
Bevan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Preferred
Didn't have to use plan, so nothing to rate, really.
Jennifer N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Preferred
I had to file a claim. The procedure to file was easy enough but it took forever for the check to arrive. Also there was an issue with the check and I'm trying to get re-sent. They have not responded to any emails or communications at all.
Deborah C. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
tour
Arch RoamRight
Preferred
Note that we did not have a claim. But the policy did cover items that were a concern for me
Gary B. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
I did not need to make a claim, but it was good to know things were covered if something came up.
Jennifer S. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Plan was purchased because it provided coverage for 5 specific things I was concerned about. Good thing I did my research because we did end up having to file a $600 claim for a covered event. The claim was approved after about three weeks which is a bit longer than I would have wanted, but in all fairness, I felt it was a reasonable amount of time since the claim was submitted right after hurricanes Irma and Maria and I imagine they had a multitude of other claims to process in addition to mine.
Paul W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
As our "Unparalleled Customer Service" promised, we assigned an advocate to your claim. The advocate immediately contacted RoamRight claims department who advised that the amount of your refund was correct as the claim was filed using the Cancel for Any Reason clause which reimbursed you for 75% for your prepaid non-refundable travel expenses.
Regarding the issue with the check being made out in the wrong name, it was unfortunate that your request to make the check payable to another party was received after the check was issued on September 21, 2017. RoamRight did put a stop payment on that check and issued another check in the correct name. We are sorry to hear that the process took an additional 44 days before you received the reissued check.
We hope to hear from you again in the future. Please feel free to call Customer Service at (800) 487-4722 for assistance when quoting and selecting a plan.