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Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers rated the TravelSafe Classic plan
4.54 out of 5
1,324
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Classic
Was nice to have the coverage for a reasonable price.
david l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
The trip included a
cruise
TravelSafe Classic
We did not have to file a claim but it provides good peace of mind in case something does come up unexpectedly.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
It took 2 months to get a check from "Travelsafe", even with a simple and very well documented medical issue on the ship. Initial claim reporting was very awkward, they wanted heavy documentation and lots of forms, and there were no verbal follow ups on the delay. When I initiated calls, the reps were extremely aloof, and had no urgency or concern. This company fooled me once, but I will feel "Safer" NEVER using these bozos again.

Word of advice, spend time looking at reviews where claims were made. That tells you the value of what you are really buying.

Insuremytrip really helped me out. They get a five star rating!
Robert B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for your feedback on this policy. We are sorry to learn you were dissatisfied with your claims experience. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Sep 11,2017
The trip included a
cruise
tour
TravelSafe Classic
Its good to have piece of mind knowing I will be protected should I need to use it.
Brandon N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
It's been almost 3 months and all travel mate, the administrator, does is find excuses and tiny technicalities that do not appear to be based in the contractual requirements to not pay the claim. Very unsatisfied. Update - I finally got a check on my claim in August, after the intervention of the travel mate ombudsperson.
Olga A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the difficulties you experienced during your claim process. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Aug 15,2017
TravelSafe Classic
While I didn't have to use the plan, I felt assured that if anything came up that it covered that the plan would take care of it. Will consider it again in the future.
Don L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
We had a late trip cancellation due to my wife breaking her left leg. Travel Safe reimbursed us for the trip cancellation costs.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Insurance gives you peace of mind.
The best part about this plan is the fact that we didn't have to use it.
Oronde B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I didn't file a claim but I felt at ease while I was on my trip that I have this kind I'd insurance.
Rizalina P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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