Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
Travel insurance is too expensive for older travelers over 70. I am curious about the number of claims that are filed vs the number of policies purchased. I realize that you are a profit making company but from my perspective the older traveler is bearing too much of the burden vs the payout for this population. Could you provide me with statistics justifying your age related rate schedule vs spreading the cost over the age span of clients.
Phyllis J. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
did not have to use
bevely a. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Nov 22,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Thankfully, we had no reason to file any claims. For this reason, we have no experience with the underlying insurer. The policy appeared competitively priced for the coverages we wanted.
Bruce L. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
cruise
AXA Assistance USA
Silver
Claim was processed in timely manner.Thank you
edward b. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Thank you for the review. It can be quite disappointing to deal with challenges for a trip but we are happy to know your claims experience and processing went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Nov 09,2017
The trip included a
cruise
AXA Assistance USA
Silver
The agent I spoke to was very helpful. Helped me understand plans and coverage.
Barbara N. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
tour
AXA Assistance USA
Gold
Good coverage at a competetive price. Covered the essentials I was interested in without a lot of extra stuff. Gave me peace of mind on my trip. Luckily did not need to use the insurance during this very extended trip.
John R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 09,2017
The trip included a
tour
AXA Assistance USA
Platinum
You never know how good a plan is until you have to use it. For all intents and purposes it covered my needs, but without needing to file a claim I don't know how user-friendly the company is. I've used other companies that nitpick the fine print, but didn't discover that until I had a claim. Price seemed reasonable for the coverage,
Lynn L. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Platinum
We did not need to make a claim, which was very good. However, travelling to China and Japan, from the US for 18 days, and both being fit but 72 years old, was a bit concerning. NO WORRIES WITH AXA. Three years ago, while in Sweden one of us ended up, by ambulance, in ER. All our bills were paid without question. Regardless of your age, don'the leave home without this insurance.
David L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Andrew Ostrander
AXA Assistance USA
Great advice!!! Thank you for the kind review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Gold
The plan covered all the areas we felt were critical. The good news is we didn't have any problems and therefore didn't need to submit a claim.
Larry G. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Silver
It was so easy to sign up for.
Kelley M. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Nov 09,2017
Travel insurance is regulated by the states. Companies must file rates prior to implementation with the state's insurance commissioner who reviews and approves or disapproves the rates, terms and conditions. For this reason, rates and policy terms may vary considerably from state to state as well as company to company.
When you purchased the AXA Assistance USA Gold plan, you actually purchased one of the most economically priced plans. Although your policy premium was 441 USD, we had many other plans offering quotes as high as 700 USD. Nevertheless, there were also more economical plans available to you. In the future, you may wish to call Customer Care at (800) 487-4722 for assistance in quoting future trips