Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.57 out of 5
3,380
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I filed for a claim, the process was painless, efficient and effective. Will do business with you again!
Agnes M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
I received excellent customer service while purchasing the plan and updating it as my travel plans were arranged. Each time, insuremytrip associates were well informed and very patient in explaining the details of my plan. I had no hiccups during my trip but I felt secure knowing that I had purchased this plan because up until the last minute I was sure I would have to cancel due to a family or work emergency.
Ashton M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Once again, the insurance gives me peace of mind and is something I buy and hope I won't have to use. Great service to compare rates and packages from many companies to pick the one best for my purpose.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I was satisfied what the plan covers, but, thankfully, I did not need to use it, but I was happy with my purchase and I'd do it again for my next trip.
Marcus F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
It was easy to purchase - I would know more if and when I filed a claim.
Diana S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately I did not file a claim so it is a little hard for me to rate the plan other than the cost and signing on to the plan.
phyllis a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately I did not have to use the insurance.
Loletia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
We did not have to use the plan, but it covered what we were looking for at a reasonable price
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I have been purchasing travel insurance for all of my vacations on a regular basis and was interested to see what would happen when our return flight was cancelled by the airline due to weather, presenting the opportunity to file a claim. In a short conversation with a Travel Insured representative, I was curtly informed that a "Missed Connection," was not what I assumed it to be, and my claim was not covered by the policy.

According to my travel insurance summary, benefits would be payable for a "Missed Connection" due to a delay of three hours or more. We were able to get on another flight but due to the flight cancellation we were delayed at the airport for four hours; we didn't arrive at our home airport until after midnight and incurred extra expenses for our transportation back home from the airport (a relative was going to drive us home but couldn't do it at that hour). I was hoping to file a claim for the unexpected transportation expenses to get home from the airport.

However, when I called Travel Insured I was told to read page 14 of my travel insurance policy document, where it states that a "Missed Connection," is only applicable at the beginning of a trip, and only if you miss your cruise or tour. So missing our ride home from the airport was not covered. I had actually tried to call Travel Insured when our flight was cancelled to get clarification of how the policy applied to our situation, but the office was closed. I then called the 24 hour travel assistance line that is offered in conjunction with this policy; the representative I spoke with cautioned that she did not work for Travel Insured and could not interpret the policy, but she also assumed that the "Missed Connection" could apply to my situation. She also tried to reach someone at Travel Insured, but was not successful.

The claim I had wanted to file for transportation was minimal, and I'm not very happy with the results of this "test run." I think next time I would spend more with another company that provides better coverage and clearer and more straightforward terms and conditions, and also one that has representatives who can be reached when needed. I would say this insurance can work for you if you are willing to thoroughly read and memorize the 56 page policy document and are satisfied with the loopholes.
Lee B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. C&F Travel Insured International has issued the following reply:

    "We apologize if you have experienced any frustration or inconveniences. After speaking with the Customer Care Department, it was indicated that you were delayed for 4 hours on your return flight and were looking to file a claim. The rep advised that the Missed Connection is if you miss a cruise or trip departure due to a delay; therefore, this situation wouldn’t qualify for benefits. The rep also explained that in order for Travel Delay benefits to be payable, you would have to be delayed for 6 or more hours. Unfortunately, since it was a delay of only 4 hours, the use of the benefit was not qualified. We urge you to contact us any time at 1-800-243-3174 with questions or concerns before, during, or after your trip to ensure you are receiving the best coverage and service possible. Thank you."
    Jan 12,2017
C&F Travel Insured International Worldwide Trip Protector
I have consistently bought this insurance best coverage for the money
michael f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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