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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.58 out of 5
7,345
ratings and reviews
97%
recommended
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Cruise
Filed claim
C&F Travel Insured International Worldwide Trip Protector
Was totally worth getting this just in case for ease of mind. Will definitely use again when traveling
Karen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Easy to buy an gave a peace of mind in case any of my traveling party would test positive to c19 and not be able to return...
Carlos C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Thanks!
Vernon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I’ve used C&F Travel in the past and had good experience with them when I filed for claim for minor incident with cruise excursion. Ever since, I’ve used them as travel insurance almost every trip.
My only dissatisfaction lately is when I emailed their customer service to confirm if Covid treatment or hospitalization in another country is also covered. I did not get any reply at all.
Raquel E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation.

    Unfortunately, due to the ongoing pandemic, the travel insurance industry as a whole has been experiencing higher than usual call and email volume. This has been resulting in longer wait times. We appreciate your patience.

    Within your confirmation of coverage from C&F Travel Insured, you should of received a Visa Letter detailing your Covid-19 related coverages.

    In the future, please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected] for any questions or assistance with your policy.
    Jan 06,2022
C&F Travel Insured International Worldwide Trip Protector
Too many nuances and gotcha in the plan to cover critical things such as Covid coverage or trip cancellation. Look at AIG Travel plan - so easy to read with no exceptions
Bhavin D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation. Please see the response from C&F Travel Insured below:

    "Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve had, but every customer experience is important to us. Please email your contact information to [email protected] , if you’d like to discuss further. Thank you."
    May 26,2022
C&F Travel Insured International Worldwide Trip Protector
Too slow to process claims, customer service teams are not all on the same page, get different answers every time. Too many repetitive documents requested, all PDFs, need to fill in manually. It took almost 5 months for them to adjudicate the claim. Their customer service is terrible, they can't commit to any timelines, and their people are overloaded with claims. I would avoid this company at all costs.
Viviana D. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from C&F Travel Insured.

    "We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] We appreciate your patience."
    Sep 08,2021
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Always peace of mind just having this insurance just in case I needed it. Thank you.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
This is ridiculous to write a review when we, fortunately, didn't have to file any claim(s). Until that happens, who knows if the plan is a good one?
Susan A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Easy to pick and purchase. I did not need to claim so can offer no opinion on that side of things
Jozef B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Didn't need to invoke any coverages or claims, but the plan had medical and trip-delay coverage which is what I wanted.
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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