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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.60 out of 5
6,751
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
We purchased the trip insurance on June 6, 2019 for our cruise on October 26, 2019. We are seniors in our late 70's traveling on our 50th wedding anniversary cruise and did not have to use this safety health net insurance. When traveling again, I will purchase another plan, in the near future. Thanks again.
David E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I was very happy with the ease of purchasing a plan that met all of my needs. The customer service people were amazing.
Adam S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Processing my claim took some time (it sat in the mailroom for several days) and it was difficult to get an update on the status. My emails usually took 2 days to be answered and the response was sketchy on detailed information. Overall I was very pleased since my claim was approved as filed and I did not have to submit additional information.
Harold M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Thank goodness I did not need to utilize the C&F Travel Insured International Worldwide Trip Protector plan during this cruise, but the comfort knowing I was covered was priceless. During this trip, a passenger was injured and required the ship to turn around and return to Bermuda, which caused the ship to arrive late to port. Many of my fellow passengers missed flights or had to find alternative ways to get back home. This is just one of many things that could happen to you while on a trip. I will never travel without trip insurance, and I already have obtained the same insurance for my cruise for October 2020. Thank you Insuremytrip.com and C&F Travel Insured International Worldwide Trip Protector for providing affordable coverage and peace of mind for my trips!
Heather W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
I filed a claim for cancellation due to Hurricane Dorian. My return flights were cancelled due to the storm so we cancelled our outbound flight and tours as we could not get home. I filed this claim on 9/3/19, I received a reply on 11/4/19 telling me the claim was denied. Fort Lauderdale airport was not in a hurricane warning state at the time of my outbound flight so there is no coverage. So apparently I was supposed to fly into a hurricane area and get stuck there (as my return flights were cancelled) in order to have my outbound flight covered? Ridiculous! Better yet, I purchased cancel for any reason coverage on this plan, surely that covers the cancellation, right? No. Because I cancelled the flight less than 72 hours in advance cancel for any reason is not applicable. So its really only "any reason more or than 72 hours out", they need to rename it! DO NOT BUY THIS INSURANCE they will surely find some loophole to deny your claim. I cancelled a trip to Cuba via Fort Lauderdale due to an impending hurricane and even with cancel for any reason they found one to deny mine! CAVEAT EMPTOR - BUYER BEWARE
Jill L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your review which we forwarded to C&F Travel Insured. Here is their reply:

    "We apologize for any frustrations you have experienced. After speaking with our Claims team, it was reported that the reason for your cancellation is not covered; therefore, benefits are not payable. We are sorry for the disappointing situation, but we must adjudicate all claims in accordance with the plan terms, conditions and limitations. We urge our customers to reach out to us at any time to clarify any questions they may have regarding coverage."
    Nov 26,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Provided me with peace of mind during my trip at a reasonable price.
Dale D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Glad we did not need to process a claim, but grateful for the peace of mind to have the protection if needed for a very expensive trip. Appreciated the customer service that enabled me to customize our insurance plan.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Seemed like good insurance for the price
Christina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
The only problem was that it took way too long for my claim to be processed and to receive payment.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Nov 04,2019
C&F Travel Insured International Worldwide Trip Protector
Didn’t need it, but knowing I had the coverage helped me sleep better at night and made the trip more enjoyable.
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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