For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.58 out of 5
866
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Preferred
Didn't need to use, but coverage was there
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Guess it was good. Didn't need it
Barbara M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I feel very to have bought the insurance as a woman on our recent trip fell down and had a slight fracture of her leg and a large hematoma on her head. She still went along on the trip but could not really take part in most of the activities.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Coverage provided piece of mind while traveling.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Great company.
Betty S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not need to file a claim which is always a good thing.
The only negative is the price of insurance plans.
Darlene S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I can't give you much of a review since we were fortunate and never had to use it.

We liked what it covered for the price which we thought was more reasonable than others we checked.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The escalation of cost for these policies due solely to age is understandable, but the steepness of that escalation should be modified for those clients such as myself who are on no medications because despite their age they are in good health. I know you can't simply accept my word on that fact, but it would be nice if a way to communicate that information in a form that would not force you to simply accept my word.
Edward M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments.

    Comprehensive plan premiums are generally based on trip cost, age of travelers and length of trip. It is possible that what you are seeing as a significant increase to rates as the result of age may also be due to a higher trip cost and longer length of trip.

    Although the travel industry is well aware that there are many travelers who may be healthier than others, it is a determination that cannot be made exclusively by purchasing a policy through an online website. That would most likely require prior medical testing which would be an expense that would probably increase your rates.

    Please keep in mind that we offer a wide selection of Comprehensive plans. Our licensed insurance experts are always happy to explain any part of the policy. We are available by phone at 800-487-4722 or by chat 7 days a week.
    May 10,2019
The trip included a
tour
Generali Global Assistance Preferred
I had an unexpected injury in the back country of Baja California. After getting to a place with a telephone, I was able to reach the 800 number and got assistance and authorization for an evacuation. The plan paid off my evacuation-related costs (including airline change fees) and also paid for the unused portion of my trip. they made me file a request with my health insurer, Kaiser, to get back the hospital charge, which was negligible, since this was Mexico.
I am very grateful I had insurance and the service was excellent. I will buy again from this company.
Karen N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately, I didn't have to use my plan but it made my trip more enjoyable knowing that I would be covered in the event of mishaps.
Donna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Trawick International
    (4.67)
  3. IMT Services
    (4.68)
  4. Medjet
    (4.66)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.55)
  2. GeoBlue
    (4.48)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.39)